Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the product's strong overall performance, ease of use, and excellent price point. Many also appreciate its ideal size, simple installation, and low noise level. Conversely, customers are negative about the door quality, with some reporting scratches. Other concerns include a control panel that is hard to read, a poor time display, and an unlit keypad.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave.. does it's functions as expected.. also looks really nice and clean in the silver.color
I would recommend this to a friend- Pros mentioned:Overall performance
GOOD PRODUCT, EXCELLENT INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOUR SALESMAN WAS HELPFUL, DELIVERY AND INSTALLATION WAS PROMPT AND WELL DONE . WE ARE PLEASED WITH THE MICROWAVE.
I would recommend this to a friend great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a fantastic job. Very pleased with the microwave it is very quite when being operated and the cook times are great.
I would recommend this to a friendNice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave gave out and we love GE. Simple but reliable microwave so far.
I would recommend this to a friend- Pros mentioned:Overall performance
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave changing my old one. It’s working perfectly.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave You Must Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this product for those looking for an over the stove microwave unit. Very easy install and looks great!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello LeeB, thank you for your review. We’re happy to hear that you have been enjoying your new microwave. If you have any questions regarding your microwave, please feel free to reach out. We're always happy to help! -Chris@GEA
- Pros mentioned:Price
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very nicely. Great product for the price point.
I would recommend this to a friend Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful. It takes some time to warm up food
I would recommend this to a friendBrand response from GE Answers
Posted .We would like to help and provide some guidance. If your food is taking longer to heat, there is an article from our website to help with this if you search the title "Microwave - Food Taking Too Long to Cook”. If the issue continues, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393.
- Pros mentioned:Overall performance
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it very much I would buy it again and I would recommend it
I would recommend this to a friend - Pros mentioned:Overall performance
Not a replacement for an older version.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The low score is solely because I bought this microwave to replace my microwave which had died. This is the "updated" version of the GE microwave I had so I was expecting a simple pop-out/pop-in switch. However, every single connection point to the wall and cabinet had changed resulting in needing to replace the back-support and drill new holes in the cabinet to mount the microwave. Had I known all this I'd maybe have gone with a different microwave altogether. Microwave itself works as one would expect.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
A great addition to the kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of use of this product. The light is perfect for evening so the kitchen isn't dark.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. Thanks for reviewing your microwave. We're glad that it's easy to use and it's a perfect addition to your kitchen! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Thanks again and all the best!- Kianna@GEA
- Pros mentioned:Installation
GE 1.6 CU FT over the range Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave did the job easy installation and it work great. It matches my Kitchen Aid Style without the price.
I would recommend this to a friend White Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over the range microwave ordered for us was bisque, but we actually wanted it in white. A mistake was made using the code for Bisque instead of the white code. However, we discovered this error a couple of days before delivery and Best Buy helped find us a white microwave before delivery. The microwave was installed by Danny, who is very knowledgeable about the install and the operation of the microwave. We are very satisfied with the microwave so far. We have only had it five days, but it seems to operate like we wanted.
I would recommend this to a friendA nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and has all my favorite features of our previous GE microwave which lasted 23 years.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and is a match to my GE stove. Would recommend this product. I would not recommend buying a total tech warranty as it doesn't cover anything that I've purchased from best buy,although I was told it did. Very disappointed!
I would recommend this to a friend- Pros mentioned:Overall performance
Another great GE microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to be just as great as my last GE microwave. Great that I don't have any new keys or things to learn.
I would recommend this to a friend - Pros mentioned:Overall performance
New Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new GE microwave is exactly what I wanted and needed.
I would recommend this to a friend Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Had it several months and I like the look and it seems to work great. I love the preprogrammed setting. It was ready to go. Got a great deal so I’m very happy
I would recommend this to a friend- Pros mentioned:Ease of use
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, easy to operate. Economical prices.
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great, The delivery an installation process was awful.
I would recommend this to a friend