Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 9001 reviews
(9,001 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sweet spot on features, price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my choice of this "mid-level" GE microwave! It has all the features I cared about - one-touch cooking, competent fan, convenient light placement, and the right form factor to replace my old microwave - without anything flashy or unnecessary. I did a fair amount of research, but some unexpectedly-nice bonuses have been the very-readable display (can tell time across the room now!), and a much-less-obscured stovetop because this microwave isn't nearly as deep as its more-expensive cousins.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was easy to install and the cooking buttons are easy to use
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
I will never buy "open box" from Best Buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the microwave was missing parts and the manual, so although I saved a little money buying it "open box", I had to waste time figuring out how to install it without the bracket, screws, correct plate, and I had to buy the missing grease filters. I called Best Buy to get the filters, but they said that since it's open box, they were not required to help me.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your honest feedback about your "open box" experience with Best Buy. We understand how important it is to have all the equipment needed for installation. If you need any further assistance, please contact Best Buy at 800-433-5887. They will best be able to get this resolved.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 14 year old unit. seems good and hope it works as long as the last one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently remodeled bought this item for my mom she loves it. It is a bigger item so make sure you look at the dimensions.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Microwave. Would. recommend
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave. The man who sold it to me was very helpful. The guys ( Manuel and Juan ) who installed it were fantastic-so polite and gave me great tips on running it. Quick and efficient. Thank you.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product for the price. Easy to install. I just remove the old one and I used the same frame for this one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great microwave best yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, easy enough to install on my own. Only lost three fingers during the install process. Cooks foods good
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, does not have a lot of power. Seems to take longer to cook.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Looks and Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are easy to follow. Be careful using the template to make sure its perfectly in place, mark the holes before drilling.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use and cleanup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice simple and basic appliance that is well made and easy to keep clean.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching over the stove microwaves via Consumer Reports I found this model an excellent choice for quality, and customer satisfaction.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the exact same microwave from 2017. Should have been a quick swap but the bracket and bolt configuration changed making it more difficult to install. Good item for the price. The buttons are not as sensitive and you do have to press harder on them to get them to work.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, can't complain. Only thing I had trouble with and noticed online others did as well, is the light bulb going out within a week of buying it. It took some time to find out what light bulb to replace it with because theres nothing on the manual that talks about it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchased to replace an older microwave that quit working. I bought the same brand, GE. The microwave works fine, but the quality of materials used to manufacture the new oven seem cheap. The older GE oven felt sturdy when you closed it. This oven seems very light and has a plastic feel to it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microhood!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microhood is perfect to suit our needs. Looks great, has plenty of power and the option to vent outside or recycle the air is helpful
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Perfect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered to replace broken microwave and works perfect
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and nice quality product. Love the color.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Basic microwave that gets the job done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace a previous generation that stopped working, thinking it would use the same mounting brackets and would be easy to replace, but the newer model has been re-engineered in every way and I have all new holes in my cabinet and wall. It’s nothing fancy, but has the basic features and performs fine.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend






