Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, ease of use, and competitive price as major advantages. Many also appreciate its convenient size, simple installation, and low noise level, along with its functional design and useful features. However, some customers have raised concerns regarding the door quality, specifically mentioning scratches. Issues with the control panel being hard to read, a poor time display, and a keypad that doesn't light up are also noted.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Keypad
Not bad, keypad doesn't light up though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, one drawback, the keypad doesn't light up. Only an issue when trying to use at night in a dark kitchen, but still a downside. Also I had the exact same microwave before buying this one, it lasted exactly 2 years. Hoping this one lasts longer. Bought the same one because it was an exact sized replacement.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. Easy to operate and keep clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Good find
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good looking microwave. It works fine and was not terribly expensive.
I would recommend this to a friend - Pros mentioned:Overall performance
Very pleased with product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used multiple times a day. Excellent performance and looks great.
I would recommend this to a friend Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a 17 year old GE, which was similar to this microwave. Thank you GE for making units, in the bisque color. The unit does a good job heating food. One of the annoyances of this unit is the vent fan has only a high and a low setting. Also, before you set a defrosting time, the unit wants you to input the weight. Minus those drawbacks, the microwave is an up to date version of our older unit.
I would recommend this to a friendHard to find item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little extra time to get the color I needed but they were able to get it and I'm good with that.
I would recommend this to a friend- Pros mentioned:Ease of use
very easy to use!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my parents. it is very simple to learn to use it... even my parents who are 89yo and 94!!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Heats very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good look, easy to use, heats fast, Great price. !
I would recommend this to a friend GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The timeliness and efficiency of the men who installed the microwave was excellent. They left the work area clean and took away any of the trash. They let me know when they were coming to install the microwave and let me know when they were done.
I would recommend this to a friend- Pros mentioned:Overall performance
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It performs as expected. I made the purchase to replace a microwave that was going out.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchase I have used!!! Fits well with the rest of my existing appliances!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Best bang for your buck!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had zero issues with our device and thoroughly enjoy the easiness of the microwave.
I would recommend this to a friend 
Works great for me.
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I didn't think I'd appreciate the convenience of an OTR microwave untril I got one. This one's perfect. Lots of helpful "smart" settings, which are clearly explained in the manual. Yes, you have to download the manual.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT looks great and it also works pretty good. Its good quality!!!
I would recommend this to a friend - Pros mentioned:Price
Showed up but late
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking good value. Rating based on delivery. My 2 to 5 pm delivery showed up at 8 PM. When called, install company said my order by Best Buy was cancel at 6:50 pm by dispatcher, Drove to store and was told it wasn't, then I got a call from the actual installer at 7:30pm while I was in the store saying they would be there at 8pm. They finished at 9pm.
I would recommend this to a friend - Pros mentioned:Overall performance
Great microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made, great features and price. Easy to install.
I would recommend this to a friend Thanks for Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad to have a new microwave that has the same features the old one had so I don't struggle with how to use it.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. We bough the same model and it only took us 20 minutes from start to finish!
I would recommend this to a friend - Pros mentioned:Overall performance
Nice color!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. My daughter got the entire slate ensemble.
I would recommend this to a friend - Pros mentioned:Ease of use
Worked well from the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was installed and has worked well. It is easy to use, heats food, cooks food, and looks great!
I would recommend this to a friend