Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, ease of use, and competitive price as major advantages. Many also appreciate its convenient size, simple installation, and low noise level, along with its functional design and useful features. However, some customers have raised concerns regarding the door quality, specifically mentioning scratches. Issues with the control panel being hard to read, a poor time display, and a keypad that doesn't light up are also noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great microwave with very quiet operation and easy to use
I would recommend this to a friend A great microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave cooks food in a shorter time than my old one did. Love the adjustable power feature.
I would recommend this to a friendGood microwave. Bad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself works fine. But there were some issues with the Greek squad install. The third party contractors who came out for the install were pretty incompetent. The first time they came, they couldn’t figure out how to undo the overhead mount of the old microwave. I had to do it myself. Then they came back to install. And they didn’t measure to figure out the old microwave was a quarter inch taller. They tried using the old mounting bar. When they showed me the finish, I could see it was not totally level. So I called them out on it. They had to remount it. Not very professional.
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice except buttons hard to read Very quiet Even cooking
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, we appreciate the honest feedback. We're pleased to know your microwave is cooking well and running quietly, but sorry to know the buttons are hard to read. We're sure this gets annoying for you, so we'll be sure to pass your comments along to our team for future consideration. We're wishing you the best and we're glad to have you in our GE Appliances family. - Guy@GEA
- Pros mentioned:Price
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, does what is needed. Strong venting fan.
I would recommend this to a friend - Pros mentioned:Overall performance
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and helpful staff and delivery as promised.
I would recommend this to a friend - Pros mentioned:Ease of use
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product. Easy to install. Easy to use. Versatile.
I would recommend this to a friend - Pros mentioned:Ease of use
Good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave, easy to use, easybto clean. Very happy with purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your feedback. We're glad you are happy with your new microwave purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA
- Pros mentioned:Size
perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.maybe not as high-powered as I would have chosen, but fit perfectly and matches the other GE appliances
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, simple to use and simple to install. I've heard great things about GE appliances!
I would recommend this to a friend - Cons mentioned:Display
Needs More Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product wors great BUT lighting on display panel is very poor.
I would recommend this to a friend - Pros mentioned:Ease of use
GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use - perfect for our needs. The Express feature is very nice.
I would recommend this to a friend - Pros mentioned:Installation
Excellent Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Looks great and works great! Easy to operate.
I would recommend this to a friend Pretty good over-the-range microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old over-the-range microwave died. This one matched perfectly, great price, and runs well. Only one minor flaw - once in a while the door doesn't quite shut all the way, and then needs to be pushed a bit to shut it completely. Might be related to the fact that we have to reach up to open and shut it. We also had BestBuy install it and they were very efficient.
I would recommend this to a friend- Pros mentioned:Ease of use
Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with item. Happy so far. Would buy another one.
I would recommend this to a friend - Pros mentioned:Size
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit exactly as advertised, easy for installer to place bracket and install microwave
I would recommend this to a friend - Pros mentioned:Overall performance
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has good basic functions and has a very clean appearance.
I would recommend this to a friend - Pros mentioned:Size
Great Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is just what I needed, it fit right in above my range and works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use. Heats our food perfectly. I am pleased with the product.
I would recommend this to a friend - Cons mentioned:Door quality
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well featured. Door is a little hard to pull.
I would recommend this to a friend