Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for my rental property. No complains at all.
I would recommend this to a friend - Cons mentioned:Keypad
GE quality has dipped below Wall Street Prediction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE is not what it used to be. Microwave having keypad issues, can not use. Our GE dishwasher also is making loud buzzing noise and occasional clicking noise. Both 2 years old. Both flimsy and cheaply built. Be very cautious.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we recommend disconnecting the power to the microwave for 2-3 minutes to reset the electronics. If the issue persists once power is restored, we'd like to review your situation. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, service history, and a copy of this review.
- Pros mentioned:Overall performance
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Would recommend this product
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open-box item but in otherwise perfect condition, and it was at a steal, so I drove an hour to the next nearest Best Buy to purchase it and I don't regret it. The box is way bigger than I imagined, so take a truck or SUV (or a car with a bigger trunk than my Prius). Well worth the investment!
I would recommend this to a friendGE OVER THE RANGE MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALLER DID A GREAT JOB ON A REPLACEMENT...LOVE THE NEW MICROWAVE
I would recommend this to a friend- Pros mentioned:Overall performance
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's meant to do and hasn't broken yet to why not rate it 5 stars right?
I would recommend this to a friend Replaced a GE with a GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I settled on this GE microwave because of its measurements. It's a basic microwave. Not happy it doesn't let you mute or adjust the beep tone. It looks OK and will hopefully last.
I would recommend this to a friendJust what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for replacing our old microwave. Everything works like it should, though it would be nice if it came with a model-specific manual instead of a more generic one.
I would recommend this to a friend- Pros mentioned:Overall performance
Looks goog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect match for recently purchased stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks fast and template easy to use. Large window allows easy viewing.
I would recommend this to a friend - Pros mentioned:Overall performance
This is a very well built appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this in our weekend condo and have had very good results with the performance
I would recommend this to a friend - Pros mentioned:Price
Great basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have a tons of bells & whistles, but is a great value for the price.
I would recommend this to a friend - Pros mentioned:Installation
Great simple microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was simple to install and works as advertised. I also felt it was a good value. No issues.
I would recommend this to a friendBrand response from GE_Answers
Posted .Congratulations on your new microwave! We're glad it was easy for you to install and that you feel it was a good value. Thanks for letting us know!
- Pros mentioned:Price
Great product for what we need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the brand and product that we acquired.
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of options and works well. Its not too noisy. Easy to use.
I would recommend this to a friend Good replacement for old GE oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old GE oven. It is a shame that the holes didn't line up the same so I would have had to drill more holes in the cabinet above the stove. This oven heats quicker than the previous model. It was a good buy when the price was reduced by over $100.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for the review! We'd like to congratulate you on the new microwave and welcome you to the GEA family. It's good to hear you're enjoying this appliance, and we’re sure it looks amazing in your home. We're pleased to have you with us and if you need assistance we'll be here
-Sylvia@GEA
- Pros mentioned:Size
Nice, quiet microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my old slot perfectly and does everything I wanted it to do. Quite pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Installation
Easy kitchen replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave was delivered and installed in a timely effecient and friendly way.
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to use, heats evenly, highly recommend this product
I would recommend this to a friend - Cons mentioned:Control panel
Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the older model before and this one is better. control panel should be backlite.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Lucky - this is Nancy at GE. We are glad to hear that you are pleased with your new microwave. We appreciate your feedback regarding the control panel having back lights. Thank you for your feedback and for choosing GE!