Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many appreciate its perfect size, fast installation, quiet operation, and attractive appearance. However, some customers have noted issues with scratches on the door, difficulty reading the control panel, a poor display, and an unlit keypad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functions well. Great price as well. Glad I purchased this!
I would recommend this to a friend The microwave works great and runs quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a lot of time to install because the cupboards were not square and it was difficult to use the templates because of it. So ended up having to drill more holes in order to match up the top screws. Once installed it worked great and was easy to setup. Really like the fan, timer, and functions.
I would recommend this to a friend- Cons mentioned:Door
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was probably pretty nice but it didn't fit. The door won't open more than 20 degrees
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The installation requirements have to be met to ensure proper installation. These requirements can be found in the "Mounting Space" section on pg. 6 of the Installation Instructions. The Installation Instructions can be found on the product homepage on the Best Buy website in the "Features" section.
- Pros mentioned:Performance
serves the purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good performance item serves the purpose of it's purchase.
I would recommend this to a friend Never Again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a microwave handle break on me unti now. This is how much GE charges for the entire handle replacement. The same as what the microwave actually costs! Smh
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out to us! We’re so sorry to hear that the handle on your microwave broke! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating this can be. This said, we would like to apologize for any inconvenience this issue has caused you, and we’re confident that a GEA technician can get you taken care of. To schedule service, you can call 1-800-GECares (1-800-432-2737) M-F 8am – 9pm ET. Thank you for being part of the GEA family; we look forward to hearing from you. All the best – Matthew@GEA
- Pros mentioned:Size
great microwave for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, heats fast, large, fits great over stove
I would recommend this to a friend Just another microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just an O.K. microwave. Leaves some to be desired.
No, I would not recommend this to a friend- Pros mentioned:Size
Microwave fit perfectly and works excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Above range microwave fit perfectly and works wonderful.
I would recommend this to a friend - Cons mentioned:Door
Average to below average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven performs well heating food, however the workmanship of the item is below average, with a very "stiff" keypad and a hairline crack in the oven door handle.
No, I would not recommend this to a friend GE over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as it should. Seems to be a good microwave. Time will tell.
I would recommend this to a friend- Pros mentioned:Size
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size was an issue for our kitchen but this fit perfectly.
I would recommend this to a friend Bad display
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Only issue is the digital display is always flashing/ glitching when not in use. 2 and a half years old. Everything still functions as normal.
No, I would not recommend this to a friend- Pros mentioned:Price
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome product and was offered at a great price
I would recommend this to a friend Pretty basic microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are very stiff and multiple selection order is not intuitive but I'm getting used to the order of things. Buttons do not seem to be in a logical order but that may be because I was used to my old one and these buttons are located in a different order.
I would recommend this to a friend- Pros mentioned:Size
Exactly what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an exact match for a very dated original unit.
I would recommend this to a friend - Pros mentioned:Installation
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave for the price and installation was easy.
I would recommend this to a friend - Pros mentioned:Ease of use
great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Cons easy to use. Pro, hard to install,
I would recommend this to a friend GE microwave replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent curbside delivery experience. This was a replacement installation (replacing an earlier GE uWave), so there was no need to drill new holes for mounting, mated up perfectly to original mounting bracket. All around - a very good experience
I would recommend this to a friend- Pros mentioned:Price
Great working/looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, works great and looks great! Love it!!
I would recommend this to a friend Daily User
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my microwave daily for defrosting and reheating. I have not used it for cooking. I am very pleased with this product. It heats more quickly and operates quieter than the microwave I replaced. The vent fan works well to take away steam, etc. when I am cooking on stove top.
I would recommend this to a friend