Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Nuke some food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 16 year old countertop microwave that was still running. Wanted to get it off the counter so opted for an OTR microwave. Had to route new wiring in an old house for a dedicated plug/circuit. Didn't run any duct work out to the outside, the vent would work better, but dont have access to do it. Switched it to recirculating. Bought black to match stove and dishwasher. So far so good.
I would recommend this to a friend- Pros mentioned:Ease of use
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this guy, I only wish I would of purchased one sooner! Easy to use and easy to clean!
I would recommend this to a friend great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the simplicity and style, but we are most impressed with how quietly it cooks!
I would recommend this to a friend- Pros mentioned:Overall performance
Nice value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the use and look of this microwave. Great value
I would recommend this to a friend microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice microwave, be leary of the installation background for the mounting bracket, there is a 1/4 inch difference between the back and the actual line where you put the sketch to the back wall, remember to cut that line off. Noticed with a lot of manufactorers, that 1/4 inch makes a difference when mounting.
I would recommend this to a friendPurchased unseen - I do not like this microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this without having seen it in person. There are a couple of product details I am not happy with. 1. The keypad is very hard to press compared to my old MayTag microwave. And I do mean hard to press before the input is recognized. 2. I do not like the express buttons. I am used to just entering the cook time and hitting enter. This GE microwave requires you to press the "cooktime" pad before entering time. So my old habits of just entering the time actually activates the express cooktime. It's just annoying. The quality of the appliance looks to be ok. I do not like how the keypad, and certains features work. If I had a chance to physically look at this appliance, I would have made a differenct choice. I would not buy this microwave again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Randy, thank you for leaving a review. We're sorry to hear that you're not satisfied with the express cook feature or the keypad of your microwave as a whole. We can understand how this would be frustrating. Still, we appreciate hearing your feedback and will be sure to pass this along to our design team for future products. Hope this helps and that you're staying safe. -Michael@GEA
- Pros mentioned:Size
Great microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave recently went out and this one was a perfect fit.
I would recommend this to a friend - Pros mentioned:Price
Excellent oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Fair price. Great service, the installation was also excellent.
I would recommend this to a friend Good features, quick delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars for delivery time. 5 stars for features. 2 stars for installation. Unit this replaced was basically the same model (with different model #) as the new one...BUT...GE changed the mounting bracket and all mounting hole locations. Would have been much more customer friendly to keep things consistent. Could have been a 5 minute job to replace.
I would recommend this to a friendWorks Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating ability is very good. Quiet, efficient and great price!
I would recommend this to a friend- Pros mentioned:Size
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost exactly the same as the ten year old (plus) one that died.
I would recommend this to a friend - Pros mentioned:Installation
Stainless Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived and installed without issue, super happy with the value.
I would recommend this to a friend - Pros mentioned:Overall performance
Looks great works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase adds a great new look to the kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is great-- template to install was garbage but its up and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. People at bestbuy are very helpful. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Good quality. Great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Shopped around and this was best price.
I would recommend this to a friend Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I wish the GE clock numbers were a soft green color instead of the bright white, I am pleased with the other features of the microwave.
I would recommend this to a friend- Cons mentioned:Door quality
Cheap door catch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good except i have a problem with the door. Sometimes it doesn't know its closed and the keypad thinks the door is open.
No, I would not recommend this to a friend great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe how quiet this microwave is! and it works great.
I would recommend this to a friend- Pros mentioned:Ease of use
Economical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to use and inexpensive. I received it very quickly after I ordered it.
I would recommend this to a friend