Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 1.6 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many appreciate its perfect size and simple installation, as well as its quiet operation and attractive appearance. However, some customers have reported issues with scratches on the door and difficulty reading the control panel.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to install and use this microwave yet so can't provide a good review at this time. It was highly reviewed and recommended and was the reason I decided to purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .We are sorry that you have not had the opportunity to install or use your microwave. We think you will like it once you are given the chance. We appreciate you joining our appliance family and you can review at a later date as well. Be healthy. Geoff@GEA
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we need. Food takes much less time to heat than our old microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave to replace old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new microwave to replace 14 yr old model. It heats food thoroughly and does what's expected.
I would recommend this to a friendRated 4 out of 5 stars
Works but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints with the functions. Functions like a microwave should. But the installation holes do not match up with my previous GE microwave so have to drill new holes and use washers to install.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Ginger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No operating manual was provided. One must go to a website to get instructions on use and care. I had to co tact GE and it took over 3weeks to get a manual!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a few months to get this installed but it's performing as expected. No issues to date, everything works as it should. Operation is straightforward. 1 touch express cook is nice feature. Seems to vent from the stovetop w/o issue, 2 speed fan is nice.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Great microwave for a great price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new microwave and Best Buy delivered!!! Thank you so much Best Buy!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Performance, Price
Rated 1 out of 5 stars
Bad purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit the standard opening. I had the same standard GE microwave for many years. All I did was order another . Don't buy GE Products. It doesn't bring good things to life !!!!!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding your replacement microwave not fitting your previous space. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 4 out of 5 stars
Nice choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! Large capacity and rotating turntable. Large door handle but a little noisy when opening and closing the door.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Purchased GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Microwave was a great purchase. From the sales to the installers were a great experience.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Pretty Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice microwave oven. Installation (by me) went pretty well. Was a very good price at the time too! (Little more than $200)
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Love Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great product. I always go to Best buy first for anything electronic or appliances.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
New GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and just replaced my 25 year old GE Broken Microware so hope this one lasts that long.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Fav microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old one (exact model) died after 4 years but we liked it so much that we bought it again
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave--Quiet with Great Options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has all the convenient features that you need to cook your favorites--express 1 minute and 2 minute settings by just pushing the 1 or 2 key! The potato, popcorn and beverage buttons make it easy too!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Excellent Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is great. Installation took a while but that's because i tried to install it on my own. The only complain i have is that the manufacturers instructions weren't very clear for one step. The accessories provided were optional for my model.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great purchase from BestBuy. We own several rental units in the MD/VA area and always use BestBuy for our appliances. Pricing and selection are always fantastic and delivery/install is a breeze. Thanks again for taking care of us and our tenants!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product at the right price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this product myself. The instructions were very clear and precise.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a basic microwave and if it lasts 20 years like the last one (similar model ) we'll be thrilled. Note this model, 3bb, has a different grill that makes it difficult to install.the charcoal filter. But the GE repair man figured it out!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 2 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice and I like it.also it is perfect size it is easy to clean
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad that you're liking your microwave overall, especially its size and easy clean-up! That's great to hear. Please reach out to us if you need anything in the future - we're always glad to help and we're so happy to have you in our GE Appliances family! All the best, Kelsey@GEA






