Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, performance, and reasonable price. Many appreciate its perfect size, quiet operation, and attractive appearance in the kitchen. However, some customers have reported issues with scratches on the door and difficulties reading the control panel and display. Additionally, a few have noted that the keypad is not illuminated.
This summary was generated by AI based on customer reviews.
Simple settings but looks & works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as many options and settings as some microwaves, but it works great & looks perfect in my kitchen. Needs 2 1/2 min to do a cup of coffee as opposed to 2 min in my previous microwave, but fine once I adjusted to it.
I would recommend this to a friendWorks great so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works good. Looks great. We bought for a rental. She said it works great.
I would recommend this to a friendPerfect replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the newer version of the microwave we already had. The handle on this is far more sturdy than the last, it is more efficient, and the fan works better than our previous product.
I would recommend this to a friendOverall, good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to press the buttons very firmly. It's louder than my last microwave.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy install. Directions clear amd easy to understand
I would recommend this to a friendSuits our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the old one broke, we just replaced it with the same thing. Works great for us!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry you had to replace your broken microwave. We are glad your new microwave works great for you and it suits your needs. Thank you for your loyalty! If you need anything further, please reach out to us on social media. Olga@GEA
Great Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent professional staff, I placed my order online , they carried it to my car. Thank You.
I would recommend this to a friendGreat Replacement
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave from the 70s finally gave our in our new home. This was a fantastic replacement, though I will admit it was a heck of a lot bigger than the old one! Make sure to measure your clearances!
I would recommend this to a friendMatches perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I haven’t had a problem with this product. I brought it to match my stove and the brand and color is a perfect match. It heats great and I love the various functions.
I would recommend this to a friendWorks perfect!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave went out in my rental property so this was a nice and reasonable replacement. I used Best Buy to install it and everything went smoothly.
I would recommend this to a friendMicrowave -good lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a GE microwave which had one light at the back of the unit. Number One requirement on new GE microwave was lights at the front of the unit to light pans on the front stove burners. Requirement met. Happy Wife, Happy Life.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were extremely good and on time. They also provided instructions on how to use the appliance.
I would recommend this to a friendNew & Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When a power surge ruined our old microwave, we knew we wanted the same features and Best Buy has the best deal around. This microwave has been working wonderfully, has useful controls, and a better interior and exterior design. Very happy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Momof3 - thank you for taking the time to provide a review of your new over-the-range microwave. We're happy to hear how wonderfully it works with useful controls and a better interior and exterior designed. Thanks for being a loyal GE Appliances customer! NANCYatGEA
great price, great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to store looking for a microwave. found one but not in stock. was able to order it and it was delivered to my house as promised and on time. I highly recommend ordering if not in the store.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Micro is as expected. Meets all my needs and looks great.
I would recommend this to a friendNot bad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at even circulating air. But otherwise, it’s an ok microwave. It does what we want, and looks clean!
I would recommend this to a friendGood microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and works well. The buttons and closing mechanism seem a little cheap though.
I would recommend this to a friendSo far it's great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little nervous about buying this because it was an open item. So far it has been nothing but great for the price. The only negative I have for it is that it is hard to see inside when it is working.
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started but it wasn't has hot has it was in the beginning
I would recommend this to a friendPerfect Fit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second GE microwave I have installed at my beach house. The previous one lasted 15 years! Can't say enough good things about this appliance.
I would recommend this to a friend