Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, overall performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many appreciate its perfect size, quiet operation, and attractive appearance in the kitchen. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel and display. Additionally, some find the unlit keypad to be an inconvenience.
This summary was generated by AI based on customer reviews.
Great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use my microwave a lot but still wanted to replace the one that broke. I am very pleased with this one for the price I paid. Very sturdy and works well.
I would recommend this to a friendMicrowave Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very friendly and polite, also knowledgable.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use a little challenginf to install however works well
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, we appreciate the honest feedback. We're wishing you the best and want to thank you for choosing GE Appliances! - Guy@GEA
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product. It functions well so far and we have had it for about a month now.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the fan is just a little loud when cooking.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only downside is the color of the numbers at night. They are hard to read in low lighting. Otherwise this was a great purchase!
I would recommend this to a friend- Cons mentioned:Control panel
Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic functions, control panel hard to read, should have made it brighter color
No, I would not recommend this to a friend Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a quality replacement for the microwave that was no longer functioning. We have been very please with it.
I would recommend this to a friendGreat Micro.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product at a great price. I highly recommend.
I would recommend this to a friendGreat fit for our kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but has some issues with the filter size. They fall out when the door is slammed shut. A little it of thermal tape will do the trick.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased as a replacement for my parents old GE microwave that gave out after 15 yrs. They are very pleased so far.
I would recommend this to a friendMesh Filter keeps falling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except the filter keeps falling down everytime u open the microwave.
I would recommend this to a friendWorks fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but buttons are hard to push and they are not backlit so you cannot see them in the dark.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We are glad to hear your new microwave works fine. We are sorry the buttons are hard to push and they are not backlit. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
Awesome product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I got it on sale for a replacement of a broken frigidaire microwave. Almost had it for a yeqr now and never had issues.
I would recommend this to a friendEasy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced identical microwave. Previous one lasted 3 1/2 years but I use microwave probably more than most consumers.
I would recommend this to a friendGreat microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace an 11 year microwave. It works very well and has many options for cooking different things as well as defrosting.
I would recommend this to a friendPerfect microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very attractive microwave, has everything you need it to do, easy to clean, great price.
I would recommend this to a friendSTOPPED HEATING AFTER ONE YEAR
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, this microwaved last only one year and one day to the date of purchase for us and then completely stopped heating. The microwave turned on, but it did not heat. It would have been $114 for the GE appliance repairman to come out for an estimate (and appt times were over a week out) and then plus the added cost of the parts and labor to fix it. It wasn't worth it. We took a total LOSS purchasing this microwave. We ended up buying a brand new one (not GE) because it would have been cheaper and faster.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
simple functions that gets the job down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use our microwave for cooking, basically heating things up. So the simple functions and easy to use buttons works great for us.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, heats food up quickly! Definitely recommend for the price and quality.
I would recommend this to a friend