Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Cost Effective Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is fine. We needed a quick replacement and did not really do our research. The biggest issue we have is the level of noise that the microwave create when you use it. Not a lot of bells and whistles on this one.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and the help I got. Best Buy is truly the Best Buy.
I would recommend this to a friendSuits our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the old one broke, we just replaced it with the same thing. Works great for us!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry you had to replace your broken microwave. We are glad your new microwave works great for you and it suits your needs. Thank you for your loyalty! If you need anything further, please reach out to us on social media. Olga@GEA
- Cons mentioned:Door quality
GE. 1.7 cf. Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TouchPad is so dark its hard to see the different functions. The front of the door was also scratched up
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Mickey- Thanks so much for reaching out about your microwave. We are sorry to hear about the controls and blemishes on the door. We recommend reaching out to Best Buy about the condition you received the microwave in. Feel free to reach out to us directly if you have any questions. - John@GEAppliances
- Pros mentioned:Price
works ok, installation tough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They included the wrong template for drilling holes into the cabinet bottom. So i had to carefully measure and drill a second set. Price was good.
I would recommend this to a friend Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works wonderfully for us as we primarily heat and re-heat. We do not use it to cook so the basic features were what we were looking for
I would recommend this to a friendNice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks great and works really well so far. We've only had it for a few weeks..my only complaint is that the stainless steel shows fingerprints and smudges but I think that's the nature of SS appliances.
I would recommend this to a friendGood Buy for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave. It is very sturdy. The door is firm when closing. Very impressed with GE.
I would recommend this to a friendGood Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the microwave looks nice works good. The first microwave I got was damaged had to come back to replace. It was replaced in a couple of weeks. No problems after that.
I would recommend this to a friendGreat buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this G.E. microwave. The last one we had lasted over 12 years.
I would recommend this to a friendOK microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last GE microwave we had broke beyond repair after just over 2 years, just past the warranty. Purchased this because it matched our other appliances, but am not thrilled with it. Am hoping it at least lasts beyond the warranty. Best Buy installed. Adequate job but found it odd the service man said he couldn't wipe his fingerprints off the face after he installed it because he didn't have the proper towel.
No, I would not recommend this to a friendGE Over the Range Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well. The greatest challenge was that it was the same brand that we had before but the wall support had different holes which made it difficult to install.
I would recommend this to a friendHeat Speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old microwave seemed to heat things faster and more evenly
I would recommend this to a friendWe like the look but the popcorn button doesn't wo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microwave looks nice and work fine but our last one (same model, older version) worked better. The popcorn button doesn't work on this one and asks me to input how many ounces the bag is. I finally figured out my bags are 3.29 ounces, and that is not an option for the microwave. They are standard size bags and that should be the default option, like with all other microwaves. Also the table seems to get stuck constantly when its spinning and it makes a bumping noise constantly
No, I would not recommend this to a friendSleek and Efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one came dented in the box, but second one was fine. Number pad is easy to read with large font. It is a tad loud.
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice replacement for your existing over the range microwave. I wish the fan can be more powerful for exhausting while you cook.
I would recommend this to a friendIt's done everything well in the 3 wk I've had it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven, fan, timer, stove-top light, cancel/off, start/pause, cook-time, add-30-seconds have all worked well. I haven't yet tried some of the operations/buttons I haven't named.
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good without any problems . Mounting brackets weren’t same as our old similar wave so it took extra time to install.
I would recommend this to a friendMrs. Marilyn H. Jefferies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that this appliance was fingerprint resistant and wasn’t so noisy when in operation.
I would recommend this to a friendNot bad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at even circulating air. But otherwise, it’s an ok microwave. It does what we want, and looks clean!
I would recommend this to a friend