Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Gross
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for 1.5 years, its making everything greasy. I do not have a vent outside so this is set up following the instructions. Im getting whats like grease all over my cabinets and ceiling above this microwave and have to take off the cover to scrub grease off the vents. I dont even cook greasy food. I rarely use my microwave because of how annoying the grease is
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad to assist with your microwave leaving grease residue. Be sure to change the grease and charcoal filters as needed. You can view pages 16-17 of the Owner's Manual for steps on how to do this here https://products-salsify.geappliances.com/image/upload/s--zf1uJgsc--/80a219504d4b1072a0e6cbde2cd1ce234509dfdd.pdf
If the issue persists, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so far. Still waiting to see. I was scared reading the previous reviews
I would recommend this to a friendGood microwave so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. Heats food evenly and looks great.
I would recommend this to a friend- Pros mentioned:Price
New Microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When our other microwave went kaput, we found another just like it. Best Buy had it amongst its Black Friday merchandise, so we were able to purchase it at a nice discount. This new microwave does have some slight differences but nothing that we cannot handle. It was a good buy at a very opportune time.
I would recommend this to a friend It's a microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was lucky to catch this on sale on the last day it was on sale and saved 89 bucks. It's a great microwave I had the older version and it lasted for a long time so I can imagine this will too can't lose with GE
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're satisfied with the appliance. We really needed to replace the over the range microwave.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only Over the Range Microwave I use in apartments
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works really well and is durable. I dont have any complaints about it.
I would recommend this to a friendBacon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last one only lasted under 4 years??? Better luck this time maybe!!! Haha!!!Time will tell.
I would recommend this to a friendGE MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some problems adjusting to the settings. Performs quite well with regard to actual cooking.
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started but it wasn't has hot has it was in the beginning
I would recommend this to a friendNice and works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2.0 GE Profile Microwave of 12 years died earlier this fall and my children bought this for me as a replacement unit for Christmas. It is a very nice microwave--just missing a few of the bells and whistles of the Profile model.
I would recommend this to a friendNo light on cooking access pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Cooks quick and cleans easily. The only complaint is there is no light for choosing cooking times and access Just black on black very hard to see
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy install. Directions clear amd easy to understand
I would recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised. The exhaust fan is far quieter than the model I previously owned.
I would recommend this to a friendMicro wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Micro wave oven fit perfectly in the spot of the old one and was professionally installed by Best Buy personnel.
I would recommend this to a friend- Pros mentioned:Price
Where’s the mounting bracket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok great price for value, but where was the mounting bracket? Luckily my old model was GE, had to tweak old bracket to fit unit in
I would recommend this to a friend Good product but horrible delivery and installatio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was planned for 8-12. Called 8 times for status and never received a canal back. Finally deliver 7:00 pm. No explanation and installers only wanted to get in and go home. Most horrible experience I've ever had.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a great value for the money we spent.
I would recommend this to a friendReplacement microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original was 10 yrs old , but wasn’t properly vented upon installation. The fan motor went bad. I’m hoping this one lasts longer. It cost me a lot to have it installed.
I would recommend this to a friend