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Customer Ratings & Reviews

$359.99

Customer reviews

Rating 4.4 out of 5 stars with 9002 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 9,002 reviews
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave. It is solid, the door doesn't sag or look out of alignment like so many do. The controls are different than the one I replaced, but I really like the single touch options. I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Simply a food cooking microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave suits us in a very simply way - cooks food. However, not close in workmanship to past microwaves we have purchased both in quality and full usage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty simple Microwave. Nothing fancy or complicated. That's ok with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a big upgrade from my old microwave. The specs said it was fingerprint resistant but that's not the case. Other than that, it's a great microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk. Do not buy!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in November 2024, already not working!!! Will not heat anything. My last GE microwave lasted 20 years! Come on GE, make something of quality again!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your loyalty to our brand, and we'd like to assist with the issue you're having with your microwave not heating. We recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. Information about what to try when the microwave is running but not heating is available in an article on our GE Appliances website titled "Microwave - Runs But Does Not Heat"; that can be viewed when you look up the title and click the 'Support' tab. Troubleshooting is also available on page 18 of the manual, which can be viewed on our GE Appliances website when you look up the model number, go to the product's page and view the 'Owner Support' section. If you aren't able to solve the issue with troubleshooting, our Bodewell service team is available at 1-833-426-3393, Monday – Friday, 8AM – 8PM ET. A technician would be glad to examine the microwave for any issues. GE_Appliances

  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    JUNK!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave one and half years ago and the contol panel doesn't work. It started five months ago when the beeping would not work when timer went off. Total waste off money!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear about the issue you're having with your microwave and we'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    We always buy the same microwave I'd highly recomm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focus microwave for my parents on my birthday on the microwave broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice to have a shiny new microwave, Tony and team did an awesome job of installation thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, beautiful, and heats the food very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for old Microwave. Nice GE brought back the turntable. Cooks better and more evenly than the previous same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service provided. Best Buy Rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. A little smaller than the one I replaced but this one is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace The microwave in my 90-year old mother’s condo. She needed it to match the other bisque appliances. So glad GE still makes “bisque”. Love the appliance and it matches!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Glad i purchased this product very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have the best items in this shop, i love purchase here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The sized had changed! Problem installing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, except for minute change in size! Had to force and redrill holes to make fit!! Thank God it worked! I was having a dinner party the next day!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Handle is sturdy. Fits perfectly above the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good in Store Ordering Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in Store order placing experience at BestBuy westTowne. Price is competitive, Installation charges are 25% less compare to others. Experienced Technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits well in my kitchen. I was a little surprised that the fan automatically comes on when using the microwave. But it works well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this model. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 4 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish vent /exhaust stronger,otherwise heating and features are great.Would recommend it

    I would recommend this to a friend