Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 9002 reviews
(9,002 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave. It is solid, the door doesn't sag or look out of alignment like so many do. The controls are different than the one I replaced, but I really like the single touch options. I'm happy with it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Simply a food cooking microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave suits us in a very simply way - cooks food. However, not close in workmanship to past microwaves we have purchased both in quality and full usage.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Easy-to-use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty simple Microwave. Nothing fancy or complicated. That's ok with me.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is a big upgrade from my old microwave. The specs said it was fingerprint resistant but that's not the case. Other than that, it's a great microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Piece of junk. Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in November 2024, already not working!!! Will not heat anything. My last GE microwave lasted 20 years! Come on GE, make something of quality again!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your loyalty to our brand, and we'd like to assist with the issue you're having with your microwave not heating. We recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. Information about what to try when the microwave is running but not heating is available in an article on our GE Appliances website titled "Microwave - Runs But Does Not Heat"; that can be viewed when you look up the title and click the 'Support' tab. Troubleshooting is also available on page 18 of the manual, which can be viewed on our GE Appliances website when you look up the model number, go to the product's page and view the 'Owner Support' section. If you aren't able to solve the issue with troubleshooting, our Bodewell service team is available at 1-833-426-3393, Monday – Friday, 8AM – 8PM ET. A technician would be glad to examine the microwave for any issues.
- Cons mentioned:Control panel
Rated 1 out of 5 stars
JUNK!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave one and half years ago and the contol panel doesn't work. It started five months ago when the beeping would not work when timer went off. Total waste off money!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the issue you're having with your microwave and we'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
Rated 5 out of 5 stars
We always buy the same microwave I'd highly recomm
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Focus microwave for my parents on my birthday on the microwave broke
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
New microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How nice to have a shiny new microwave, Tony and team did an awesome job of installation thank you
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install, beautiful, and heats the food very well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Much improved microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for old Microwave. Nice GE brought back the turntable. Cooks better and more evenly than the previous same model.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Good customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service provided. Best Buy Rocks.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. A little smaller than the one I replaced but this one is great
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to replace The microwave in my 90-year old mother’s condo. She needed it to match the other bisque appliances. So glad GE still makes “bisque”. Love the appliance and it matches!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
I would recommend this to a friendRated 4 out of 5 stars
Thank you
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great Glad i purchased this product very handy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have the best items in this shop, i love purchase here
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
The sized had changed! Problem installing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, except for minute change in size! Had to force and redrill holes to make fit!! Thank God it worked! I was having a dinner party the next day!!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Handle is sturdy. Fits perfectly above the stove.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good in Store Ordering Experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in Store order placing experience at BestBuy westTowne. Price is competitive, Installation charges are 25% less compare to others. Experienced Technicians.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits well in my kitchen. I was a little surprised that the fan automatically comes on when using the microwave. But it works well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this model. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
-Sylvia@GEA
Rated 4 out of 5 stars
ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish vent /exhaust stronger,otherwise heating and features are great.Would recommend it
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend






