Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Great microwave but small glitch
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great however digital screen blinks or flashes
I would recommend this to a friendBrand response from GE Answers
Posted .If the Microwave display is starting to only show partial characters, for example, segments of the numbers/letters are missing, or has started to dim or fade over time, try disconnecting power to the Microwave for a couple of minutes to reset the controls. If this does not help, service will be needed. You can schedule service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
Recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, easy to replace with our existing bracket
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already sent in a review. Was vey pleased with the installation
I would recommend this to a friendHappy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great quality, works very good. I am happy and think it is worth the price
I would recommend this to a friendOpen box Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great open box item. Was still new and nothing missing.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this product so far we have not hung it but we have used it with the fan exiting the rear and it is very very quiet
I would recommend this to a friend- Pros mentioned:Size
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave for the price , could find one this size anywhere else.
I would recommend this to a friend GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the night light function is utilized the entire bottom and inside of this unit get hot, without use. The unit is solid and should have a perpencity to last, however the motor has a louder hum than our previous over-the-range microwave.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this microwave that did not meet your expectations. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team. Thank you for being the best part of GE Appliances, as well as for your invaluable feedback. Your feedback allows us to learn the best methods to improve our products in the future. Wishing you well – Matthew@GEA
Great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a stainless steel microwave. This over the range model includes a vent fan and "express cooking" options.
I would recommend this to a friendGE microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changing over to GE products. They are a good brand and quality is great!
I would recommend this to a friendDissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed with quality of item. Had bought the same model several years ago and it was much better made and had a rack for two tier cooking
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback and want to thank you for being a part of the GE Appliances Family. Design updates can bring changes over time, and we’ll be sure to share your thoughts on build quality and the rack feature with our product team. Lauren@GEAppliances
Excellent microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave and installation process was quick.
I would recommend this to a friendNo complaints
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far. My husband had a couple issues getting it installed, but it works great!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, overall good. The light inside is a little dim
I would recommend this to a friendOur new GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we work looking for, and installation crew did a great job. Thanks Best Buy!
I would recommend this to a friendSo far so good (6 months)
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 15 year old microwave that broke down with this one. So far so good. It’s a microwave. It heats food.
I would recommend this to a friend- Pros mentioned:Performance
Second Time Ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks great. No complaints. Highly recommend.
I would recommend this to a friend Great replacement
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good microwave. Light bulbs are rediculios expensive
I would recommend this to a friendGreat micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent is quite and the micro works great. Super clean looking and time timer is meant for many things
I would recommend this to a friendExcellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Geek Squad installation as a breeze, and this is a sold home appliance.
I would recommend this to a friend