Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Great microwave for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new microwave. It replaced an older GE model we had and is very similar to use. Food heats quickly and evenly.
I would recommend this to a friend- Pros mentioned:Ease of use
Great installation,and great operating so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controls, good and clearly written manual, cooks evenly, ease of use!
I would recommend this to a friend Defective right out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On paper, this is a great Microwave. In reality GE quality and customer service is HORRIBLE. Our GE microwave was dead on arrival (DOA) right out of the box and GE wouldn't exchange it for a new one. So we had to wait SIX WEEKS for a replacement control board and two visits from a service tech to fix it. Once it was diagnosed, I searched Google for "control board failure GE Microwave" and the search was littered with people who had the identical issue. GE customer relations was abysmal, apathetic and SLOW. I will NEVER purchase another GE product. I will however purchase again from Best Buy. They were helpful and supportive in getting the defective unit serviced.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit has not been working properly and can understand your frustration. We would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
Pleasantly Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new GE OTR microwave as it works like a charm and the stove top lighting is way better than my last microwave. I can now see the items I am cooking. It's a nice addition to my kitchen.
I would recommend this to a friendLooks great. Nice features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great in the black stainless steel as fingerprints are a minimum. Has all necessary features. Not back lit so buttons tough to find in the dark for the lights.
I would recommend this to a friendAccuracy of Temp is Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks nice and fills in the spot beautifully as the replacement. It is right on for accuracy.
I would recommend this to a friendGood microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works as expected. Very dependable and pricey Bosch one which never works.
I would recommend this to a friendMicrowave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly functional microwave. Silver and black matches decor.
I would recommend this to a friendNice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well Clear installation instructions Only thing that would make it better is no fingerprints stainless finish
I would recommend this to a friendExce;;ent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I walked into the store with an idea of what I wanted. The sales representative walked me through the department and showed me my best options. He was helpful but not pushy.
I would recommend this to a friendGreat Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wonderful purchase. I was able to purchase this item for $15.50 at my local Best Buy.
I would recommend this to a friendGood microwave so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a job to self install as we were replacing a 29 year old unit and brackets, etc., had to be revised.
I would recommend this to a friendGE MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Seems to heat hotter and faster than my old Amanda Radarange.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't heat as well as my previous microwave, but it serves its purpose.
No, I would not recommend this to a friendMarta O.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cooks well within the time selected. Instructions easy to understand.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not into all the fancy stuff this is perfect for basic microwave . No problems . Fan works nice lighting is good.
I would recommend this to a friendPerfect fit!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect over range microwave! Thebstyle and color are a perfect fit.
I would recommend this to a friendLooks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks nice, cooks fast and even…But man, the vent fan is LOUD—and not optional. You use it, you hear it. (We pause the tv until the food is done, if that puts it into perspective.) Not sure if that’s all over range versions, but watch out on this one. Also hard to keep smudges off; our LG SS oven is much easier to clean.
No, I would not recommend this to a friendQuiet microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quiet microwave. The mounting holes did not match my old GE microwave. I was hoping they were standard.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave same brand GE as had before but issues with the prior model were fixed with the newer model. I like it a lot better.
I would recommend this to a friend