Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the updated one that i had Works great Also very happy with best buy customer service
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave, works well very easy to install and have not failed me
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decide to buy this microwave because it fits the space that I have, is great, and also my friend have one and give good references
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Cons mentioned:Control panel
Rated 3 out of 5 stars
The vent fan is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is not easy to read. The vent fan is weak as well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
Thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for the good job and doing the work for this microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about 1 month, and we love it, great oven, heats well and no issues
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Instalation instructions not very clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave seems to work very. I have installed 2 other over the stove microwaves, and I had difficulty with this one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and responsible price, enjoying it without any issues so far
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome, the technition was courteous, I would have him install any item. He knew what he was doing and cleaned his mess up
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave oven A+ press pretty good...............
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works good no problems at all I will buy again no problems great product
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Solid microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE looks better than other brands and is a solid, nice looking microwave. Overall, very happy with it!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Replaced original after only 2+ years service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original GE over the counter MW was a gift. It failed after only 2 years of service. Tried self repair to no avail. Did not want to repurchase same but did, because it was only the 1000 W unit in stock that would physically fit without complications. Also, the pushbutton controls are impossible to read unless the kitchen is brightly lit.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello GEneeds2dobetter, thank you for your review. We hate to hear that your microwave stopped operating so soon into its lifespan and that you have not been pleased with the control panel design. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Rated 5 out of 5 stars
Exactly What We Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pricing, convenient store pickup. Best Buy is my go-to for appliances! This microwave didn't disappoint.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Looks beautiful and I really love the express cook feature.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
found best price, very nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still using it with no issues. Fairly rough use but still holds good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does everything I need it to do. It has a 30 sec button and you can microwave quickly by min as well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good Buy for Its Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the simple operating system and dependability. I would recommend the Geek Squad warranty program.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get great prices and I having total Tech Support is a great plus with installation
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Price
Rated 1 out of 5 stars
Okay while it lasts
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked fine for the price, but died in just a little over a year. Would not recommend.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 4 out of 5 stars
Good Microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the microwave has all the necessary options and is easy to use
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend






