Customer Ratings & Reviews

Microwave looks nice, works well, is very quiet and was easy to install.

We love this microwave. It looks sharp and works great. Very easy use and perfect size

Works well quiet and the undercounter lights are nice. Food prep is a snap easy clean and good design.

After 10 months of daily use we can say so far, so good. Very easy to use, looks good, and so far has been completely reliable. Turntable is big enough for large plates to fit, the light and fan functions are good quality, as are the reheat and defrost functions. Highly recommended.

It was easy to install and is easy to operate. This one is the quietest microwave I have owned.

In-store on 08/06/23, we ordered the GE 1.6 cu. ft. over-the-range stainless steel microwave. On 08/10/23, Best Buy installers came and installed the microwave, but, when we went in the kitchen to look at it (before they left), we saw that they had installed a white microwave! The installers communicated with Best Buy and verified that we ordered the stainless steel one. Since it was their error, they left the white one that they had installed, but we had to wait until 08/28/23 to get a stainless steel one installed. As for the microwave, the buttons on the white one were very hard to push. We thought it might be a fluke, but the buttons on the stainless steel one are also extremely difficult to push, even after 3 months of use. Also, the "Timer" button and the "Cook Time" button are right beside each other (the "Cook Time" button is right above the "Timer" button). That is extremely annoying, as we all routinely accidentally hit the "Timer" button when intending to hit the "Cook Time" button. Then, it is difficult to get it cleared and hit the right button. Also, if you heat something and the cycle completes but you don't remove the food, you can't add more time or start heating again unless you open the door (somehow the microwave "believes" the microwave is empty, even though the food you originally put in the microwave is still in it!). That is also rather annoying. The clear glass plate (that you put the food on to heat) is smaller than in our old microwave- even though the interior of the microwaves seems to be the same size. The bottom of the microwave isn't flat, but, instead, has some indentations on the bottom sides, which I find makes it difficult to clean (you can't easily just wipe out the bottom; crumbs or whatever get down in the indentations and it's harder to wipe those out, since the space is lower than the rest of the microwave). As for cooking/reheating food... it's a microwave. Nothing unusual/different about it. Overall, we like it fine, though I do really wish it didn't have the issues described above (buttons hard to push; indentations in the microwave 'floor' that gather crumbs, etc.)

Was purchased and installed in a rental unit. The (now former) tenants were very pleased with its looks/design, usability, and performance.

It's a really nice color and the microwave works great. I was replacing the previous microwave that stopped working.

A good over the range microwave for the price. This is my second one ( I bought one just like this about 10 years ago) and that one performed well. Nothing will last long when your kids microwave metal, which is why I had to replace the last one. Easy to install and very easy to use.

No problems with my new GE microwave. It has everything I need and the price was decent. Love all the features. I am still getting used to the keypad. But, I have no real complaints. So far, so good. Special thanks to the installation team!

It is a quiet unit. Looks good in the kitchen. Has a lot of features.

This fit into our built in spot and works reliably well.

Replaced similar model that reached the end of its useful life after 11 years. Has many very useful features, good look, and quiet operation. However, Best Buy was not able to execute standard free-of-charge installation. Because the unit required a tool and skills that Best Buy does not equip its installers to have, I had to hire a local crew from Bally, PA.

Nice microwave and fan for the price. Many features. Easy to install.

It does everything a microwave should do and at a great price. It has several features my old one didn't have so it's a nice improvement. I like it

easy to use great interior size easy install insructions

From start to finish my online purchase went flawlessly, the pick went smoothly as well, when I brought it home I was afraid it wouldn't fit properly, well their measurements as specified was spot on, it fit like a glove and our microwave is incredible, for once I really think I got more bang for my bucks, thank you!

I got this to replace a similar GE microwave. It fit in perfectly and works great. I recommend this microwave.

When our counter top microwave failed, we wanted to replace it with an under cabinet unit. This was among the more cost effective units and it has exceeded our expectations. In addition to being easy to install and configure, we were pleasantly surprised to find how quiet it is when operating. The two brightness settings on the lights were also very helpful.

I love the way the microwave operates, but I can’t believe the handle snapped off so soon. I’m not rough with it, and I wouldn’t even say it gets used everyday. I called for a replacement handle and they want $58! I’m not even sure if I’d be able to replace the handle without knowing how to completely disassemble the door. The screws are located INSIDE the door. To replace the whole door, it’s $148! I might as well spend $200 and buy another brand that isn’t a cheap piece of junk. There is also a crack in the plastic on the bottom of the door.Even though the model number is different, this is exactly what my microwave looks like, so I’m assuming this is the new version. My model # JVM3162RJ1SS