Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what it was supposed to be . Looks great
I would recommend this to a friendWorks great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for our existing over the range microwave.
I would recommend this to a friend- Cons mentioned:Door
decent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good microwave but the door is a little hard to open
I would recommend this to a friend So far so good!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope this microwave works longer than our old 1 (which lasted 2.5 years)
I would recommend this to a friendIt is very quiet,and heats quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while I like it very much some of the buttons, like the overhead light seem out of place.
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really like this microwave. I mean it works but I feel like the defrosting doesn’t work as well as my previous microwave.
No, I would not recommend this to a friendSatisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfactory. A salad by however I expected a bit more speed in this microwave do to it specs.
No, I would not recommend this to a friendLightweight, easily mountable, and user friendly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product; it's a microwave so don't expect magic, but it works quite well.
I would recommend this to a friendGreat, but things happened.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about 4 years now. The microwave itself functions great and would have gotten a better review but unfortunately the handle broke off while under normal wear and tear.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We are glad to hear that your microwave functions great. We are sorry the handle broke off. This will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother she loved it so much she purchased matching stove and dishwasher
I would recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nukes fine for preparing fast meals and snacks in a hurry.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Microwave, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave, as well as its functionality. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
It's a microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a piece.....best buy not so helpful....GE super helpful!
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and easy to install on the wall. Easy instructions.
I would recommend this to a friendThank God
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to do some work to get the vent hooked up but it eventually fit. I am happy with my purchase.
I would recommend this to a friendQuality microwqve
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic buy for the price quality machine not too noisy .
I would recommend this to a friendGE best in quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with a GE product. A great product at a great price.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Highly recommended......................
I would recommend this to a friendLasts just beyond warranty period
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second oven I have purchased. It fits in a cabinet over the oven so stayed with same model to insure it would fit. Comes with a one year warranty. First one died after 14 months. Hoping for better reliability from this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your initial microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. While we do not anticipate your new microwave will have any issues with your new microwave, please feel free to reach out with any questions or concerns you may have as we are always here to help. -Chris@GEA
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and excellent customer service from Geek Squad installer.
I would recommend this to a friendMicrowave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up food pretty quickly and doesn’t burn the popcorn.
I would recommend this to a friend