Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
perfect replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was very hard to dind a almond colored replacement microwave, but Best Buy had exactly what i needed at a great price.
I would recommend this to a friendMicrowave works well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. Potato feature not very accurate but otherwise works well!!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had microwave for over 15 year and finally it give up and got this, works like a charm
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good would tell people to buy it buy
I would recommend this to a friendIt cooks s@&t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave, much like our previous one, cooks food. Unlike our previous one though this one is very much alive.
I would recommend this to a friendA-okay so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit seems to be a good microwave. Only used it a little less than a month but so far so good.
I would recommend this to a friend- Cons mentioned:Control panel
The vent fan is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is not easy to read. The vent fan is weak as well.
No, I would not recommend this to a friend Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product but it stopped warming up the food but liked it so decided to repurchase it but from Best Buy.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very knowledgeable, efficient & friendly
I would recommend this to a friendDddd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aaaaabbbbhhhhh7 c use y rue4ffu re jr6 d ff6r uhh fj4u4urfr67ri44r7 dd 6 j fuuurf hi
I would recommend this to a friendVery easy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate that the door closes very loud but everything else about this product is great
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid microwave with all the basic functions needed.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. Cooks food fairly well and comes out hot.
I would recommend this to a friendmmmmm radiation!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, definatly radiates the balls off anything put in it!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. Had to hire workers to install it. Took them about 2 hours.
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for about 1 month, and we love it, great oven, heats well and no issues
I would recommend this to a friend- Cons mentioned:Door quality
Defective microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this for even a month and it's broken. Mind you we have probably used it 5 times if that since we bought it. I think we got sold a defective door with it. Anyways, when I close it and start the timer sometimes it will heat up the food and sometimes it does. I need to stop it, open, close and push it the door for it to work. I DO NOT RECOMMEND this product nor Best Buy to purchase your appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are terribly sorry to hear about the issue you're having with your new microwave and can certainly understand your frustration and do apologize. On the newer model microwaves there is a built-in safety feature that may be causing the difficulty you are describing. If food is placed into the cavity before selecting a cooking sequence, the door must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” If this is what is happening it is normal. The best thing to do is to, input your cooking function and time, open door and insert food and then press Start. We understand this is a different process than models of the past and does take some time getting used to. If this does not resolve or describe the issue you're having, please call service to have the unit repaired during the warranty. We hope this helps. Vikki@GEA
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the updated one that i had Works great Also very happy with best buy customer service
I would recommend this to a friendMicrowave operates as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty standard microwave that we bought to replicate the functions we use. It does everything we want.
I would recommend this to a friendGreat microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does everything I need it to do. It has a 30 sec button and you can microwave quickly by min as well.
I would recommend this to a friend