Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works well. Had to hire workers to install it. Took them about 2 hours.
I would recommend this to a friendgreat and powerful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I likek this over the top microwave. But i would recommend you to have dedicated line for it.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a microwave. The associate helped me pick one that matched the size I needed. Good experience.
I would recommend this to a friendGood product But??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave except for info pad which is black with no back light, which makes it very difficult to read.
No, I would not recommend this to a friendGood Buy for Its Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the simple operating system and dependability. I would recommend the Geek Squad warranty program.
I would recommend this to a friendSolid microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, the layout design was a little off for cutting the holes for mounting.
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid microwave with all the basic functions needed.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is designed to do very well. Nice light. Dim works great for a nightlight.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very knowledgeable, efficient & friendly
I would recommend this to a friendWell priced computer screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect screen for aging eyes. Salesperson, King, was extremely helpful and totally knowledgeable about the product.
I would recommend this to a friendDefective microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this for even a month and it's broken. Mind you we have probably used it 5 times if that since we bought it. I think we got sold a defective door with it. Anyways, when I close it and start the timer sometimes it will heat up the food and sometimes it does. I need to stop it, open, close and push it the door for it to work. I DO NOT RECOMMEND this product nor Best Buy to purchase your appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are terribly sorry to hear about the issue you're having with your new microwave and can certainly understand your frustration and do apologize. On the newer model microwaves there is a built-in safety feature that may be causing the difficulty you are describing. If food is placed into the cavity before selecting a cooking sequence, the door must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” If this is what is happening it is normal. The best thing to do is to, input your cooking function and time, open door and insert food and then press Start. We understand this is a different process than models of the past and does take some time getting used to. If this does not resolve or describe the issue you're having, please call service to have the unit repaired during the warranty. We hope this helps. Vikki@GEA
Great microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought another name brand and it lasted 18 mos. I was so disappointed I've had GE before and should have stuck with them.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hi SL333-this is Sue from GE. Thanks for your purchase! We are committed to manufacturing quality appliances for our consumers and you should expect to have many years of service from your new over-the-range microwave. Enjoy!
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very good would tell people to buy it buy
I would recommend this to a friendGreat for what we need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very similar to what we had and what we needed again. It took some time to install, but we did it. Works great!
I would recommend this to a friendGood basic unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great. Cleaned the area and were very careful about hitting walls and my wood floors.
I would recommend this to a friendIt great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with it but I just found one online for 199$ so I over paid if u refund me will be great
I would recommend this to a friendNot a lot of bells & whistles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does get the job done, the door is a bit loud opening & closing, minimal settings but sleek good looks and efficient work.
I would recommend this to a friendmmmmm radiation!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, definatly radiates the balls off anything put in it!
I would recommend this to a friendGood looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$199 was deal and works great durable and looks awesome with SS package.
I would recommend this to a friendNice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the same microwave from 5 years ago. Works the same with a few upgrades.
I would recommend this to a friend