Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Loud and feels cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had this installed. Here are my first impressions. The handle is all plastic and based on how it looks and feels, I doubt it will last long. So all those reviews where the handle breaks are probably true. The next issue is how loud this thing is. The vent fan is loud when you microwave anything. It’s obnoxiously loud. If your considering this might want to purchase extended coverage. Microwaves are the worst and this Chinese build quality just isn’t getting any better.
No, I would not recommend this to a friend- Cons mentioned:Control panel
Not well designed control panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touchpad graphics dark gray against black very difficult to see.
No, I would not recommend this to a friend Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave arrived on time and installation was simple.
I would recommend this to a friend- Pros mentioned:Performance
GE products are substandard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After personal installation , unit worked well. On Wednesday night , we had guests and during the process of warming up our dinner, the unit ceased to work and has not worked since. This is the second GE product I purchased that failed. No more GE products. Going to exchange this unit for Whirlpool
No, I would not recommend this to a friend Pushy marketing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but pushy marketing and sales.......
I would recommend this to a friendAwesome Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was a great purchase. I love the space available.
I would recommend this to a friendAwesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a consumer report top rated microwave and has a powerful vent!
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff and delivery very excellent. I would purchase items in the future.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, cooks even no issues at all. Highly recommended
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multi functional use and I love it great product .
I would recommend this to a friendMicrowave Stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it was on sale and we needed one because the onewe had broke. This item works.
I would recommend this to a friendGood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product , got at promotion price will recommend
I would recommend this to a friendWish it had a timer for the light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The older versions did. This would be helpful. Thank you
I would recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.......................................:.....:.
I would recommend this to a friendVery easy to install...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product, great service-after a ups delivery mistake
I would recommend this to a friendGood price. Does what it is supposed to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product had moderate reviews. I was only concerned about its ability of function and it's longevity. Price was good. No problems with installation. And it does what it is supposed to do. 3 months now and no problems.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and very solid and easy to use......
I would recommend this to a friendGreat for what it’s needed for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it was bought for! Reheating and popcorn!
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much to help test the electric box.it work so well now.
No, I would not recommend this to a friendBad sound while its running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Microwave but it's making a dragging sound and I cant call anyone out to look at it because of the corona virus. It sounds bad when we put time on it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello LJLJ, thank you for your review. We are sincerely sorry that your microwave is making a dragging noise during operation. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
