Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Great for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected. Very happy with the purchase.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave for a begginer, good sides, like the color
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deal great product less noisy, easy to assemble
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well and has lots of space in it. Great microwave.
I would recommend this to a friendDon't buy an "Open Box" item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this microwave as an Open Box, supposed to have all the parts. Missing the Support Bar and the bag of hardware. What was supposed to be a bargain, ended up costing me hours of time running to the hardware store, and the cost of purchasing a generic support bar and all the missing hardware.
I would recommend this to a friendLoose vent filters
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vent filters are not securely in place. One fell off while cooking and often moves when opening and closing the microwave door. Had to use tape to ensure the filters don’t move or fall.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review and choosing GE Appliances for your purchase. We would suggest ensureing that the door to access the filter is completely shut. You will hear an audible click or snap that verifies the filter door is shut. If you continue to have the filters fall out, we recommend scheduling service with a technician to ensure your filters are installed properly. You can schedule an appointment with a GE Appliances technician by calling 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
looks good and works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.same as above!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy purchase and install. Everything worked out great!
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only had for two weeks. Looks good
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a great job installing our GE microwave
I would recommend this to a friendlove the power and speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both lights are neat. much more powerful than my old one.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please refer to above written material. Have nothing else to add.
I would recommend this to a friend- Cons mentioned:Control panel
control panel does not light up at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new microwave. I would love it if you could read the control panel. I'm sorry I didn't read reviews before I purchased it. It is absolutely ridiculous that you cant read them at all without some kind of artificial light. dont't know what GE was thinking. My microwave from 30 years ago had a control panel you could read
No, I would not recommend this to a friend died after one year of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this December 27, 2022. Stored it and installed June 2024. Last week the screen started flickering and now the microwave does not work. Barely used it for one year and it has quit on us.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your experience. We recommend disconnecting power to the microwave for several minutes to reset the electronics and double checking that a breaker or fuse wasn’t blown. If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
can u say pre heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best for heating up leftovers and rice socks lmao 1
I would recommend this to a friendMicrowave is very nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our purchase. A very nice fit for our kitchen.
I would recommend this to a friendWorks like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel is stunning. It heats up meals great.
I would recommend this to a friendGreat microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works well for our family. It is very efficient.
I would recommend this to a friendFingerprint smudges galore
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vents into the house and not outside. Leaves a lot of fingerprints on the surface and handles. Too high maintenance for me to clean. I returned it for a Whirlpool fingerprint resistant.
No, I would not recommend this to a friendvery easy to operate for anyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My children are able to use with no problem! a lot of options for a simple oven
I would recommend this to a friend