Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
The microwave is solid and works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is solid and works well. It did take some work to install it, but we did it!
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase of over the range microwave
I would recommend this to a friendGE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to read clock and thing on right side of micro
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient,the product is holding up to its standards
I would recommend this to a friendPiece of junk. Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in November 2024, already not working!!! Will not heat anything. My last GE microwave lasted 20 years! Come on GE, make something of quality again!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your loyalty to our brand, and we'd like to assist with the issue you're having with your microwave not heating. We recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. Information about what to try when the microwave is running but not heating is available in an article on our GE Appliances website titled "Microwave - Runs But Does Not Heat"; that can be viewed when you look up the title and click the 'Support' tab. Troubleshooting is also available on page 18 of the manual, which can be viewed on our GE Appliances website when you look up the model number, go to the product's page and view the 'Owner Support' section. If you aren't able to solve the issue with troubleshooting, our Bodewell service team is available at 1-833-426-3393, Monday – Friday, 8AM – 8PM ET. A technician would be glad to examine the microwave for any issues.
Wish they were made to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years old and needs replacing already. Buttons quit working about a year ago. So cant use the #5 and a few others.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you're having this issue with your microwave control panel. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
NA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. My old microwave has loud. I bought new microwave is better.
I would recommend this to a friend- Pros mentioned:Installation, Overall performance
2nd one that was faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we purchased. First one blew out our breakers, the second,the mount screws fell into the unit Returned it and bought another brand
No, I would not recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase at a great price and service was excellent.
I would recommend this to a friendNot good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good quality overall, the numbers needs to press to hard
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate the feedback about the keypad, that we'll be sure to share with our product design. Thanks for being part of the GE Appliances family.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the product to meet my expectations. I am totally satisfied with this product.
I would recommend this to a friendGE over counter microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far very happy and it works and looks good. shopped around and hard to find white one, best buy had in stock.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this item was returned as it was the wrong size.
I would recommend this to a friendgreat micrwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had it for a month but a great microwave. Fan work well, light is great and as a microwave it works great
I would recommend this to a friendReplacement 4 microwave that broke - not this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an over the stove microwave - this one fit our need for dimensions. Assuming it works great.
I would recommend this to a friendgood replacement microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good replacement microwave. Strong airflow from fan.
I would recommend this to a friendhard to read letters
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it very much have a hard time reading the word on the Microwave
I would recommend this to a friendMicrowave works as it should . Exhaust fan good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave & exhaust fan. Door latch is plastic. Seems like it might not last very long.
I would recommend this to a friendOwner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small hiccup, had to unplug to reset it, not sure why it locked up
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. It seems that you may have activated the Control Lock-Out feature. This feature locks the control panel to prevent the oven from being accidentally started during cleaning or being used by children. To lock or unlock the controls, press and hold Cancel/Off for about three seconds. When the control panel is locked, “Loc” will be displayed briefly anytime a button is pressed. Thanks for choosing GE Appliances for your home.
would buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no problems with it, it matches all our other appliances
I would recommend this to a friend