Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Nice microwave with stainless steel look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice microwave with stainless steel look, I love it.
I would recommend this to a friendIt's ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old microwave that was slowly dying. The only issue I had with this microwave is that the vent has only 2 speeds High and low.
I would recommend this to a friendGE Over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too early for any type of review - have barely used this appliance.
No, I would not recommend this to a friendGE - 1.6 Cu. Ft.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our GE - 1.6 Cu. Ft. Over-the-Range Microwave - White!!!
I would recommend this to a friend- Cons mentioned:Keypad
Didn't work out of the box, Twice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got to give this a one star. The first one would not light up at all once plugged in (no clock, no lights, no display). I returned and got a second one, the second one would turn on but the interior light would not work and 1/2 of the buttons on the keypad would not work. I returned the second one and have since went with another manufacturer. Best Buy was accommodating with the exchange and return. I am an elite plus member, not sure if that mattered.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Rod1975 - We are very sorry to hear about this frustrating experiencing. This is certainly not something we would expect to occur. We hope that you will consider GE Appliances for future purchases. - TREY@GEA
- Pros mentioned:Ease of use
Our new toy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen it works well and is easy to use. We have our grand kids even enjoy it
I would recommend this to a friend Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is the typical microwave but overall is great
I would recommend this to a friendEasy clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When looking for a microwave always look for the easy clean interior
I would recommend this to a friendWorse microwave. It stop working after a year.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first 2 delivered were damage. I have been using the small rival microwave that I bought from Walmart years ago and still working fine. Called best buy they don't repair and the warranty has expired. Told me to call GE. I called GE for a technician to come I have to pay. Now I have to get new microwave plus installation.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. But seems to be a little slow on cookin. That's all thanx
I would recommend this to a friendDamaged goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item damaged when picked up. the box was noticeable mishandled. Item was sold to me without inspection by the syore
I would recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave was damaged. It is our hope that you've reached out to Best Buy directly and gotten this exchanged. They can be reached by calling 1-800-433-5887.
GE Microwave great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great easy install. My wife love it. Very quiet.
I would recommend this to a friendCustomer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to location on Beach and Imperial. Was waiting at the customer center for appliances for 20 minutes. There was 3 or 4 representatives in the cubicle. Not a one acknowledged us. No one said, we’re busy but will be right with you. Sorry for the wait. Nothing. I went home and ordered online. I will never go in your store again. I am need of new large appliances, but I will go to Home Depot or Lowe’s.
No, I would not recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fan that ventilates smoke. Great quality
I would recommend this to a friendBreaks down after a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has been good for us up until recently. We purchased it February 2020. Now it does not heat. Power is fine, timer is ok, but would not engage and heat. I searched for issues since I was confused. I came back to reviews of this item with issues and a faulty fuse being common. It's absolutely true. This started happening after about a year well out of the warranty period. Now we are having someone come fix it. By the sounds of other review we could be dealing with this issue often. A $178 microwave shouldn't be breaking down after a year, avoid buying this model if possible!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan and required service. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We're glad, though, that you were able to schedule an appointment to have your microwave repaired. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Size
Good Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave replacement works great. No problems. Fit right where the old one was.
I would recommend this to a friend Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new microwave perfectly replaces our old microwave.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need and looks great above my stove
I would recommend this to a friendmicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product working well The options available are good
I would recommend this to a friendWorks as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, its a microwave... It warms and cooks.
I would recommend this to a friend