Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
property
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice In the kitchen and was affordable for our rental as we’ve replaced all the appliances.
I would recommend this to a friendSeems decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Quiet. Large capacity. Nice lighting over my stove.
I would recommend this to a friendGood basic microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good....does all the basic cooking ....very satisfied
I would recommend this to a friendNever ever will I use Worst Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can I give a Zero? Bought a box open microwave and had Geek squad install it. 8 hour installation window. My wife had to take half a day off of work. They show up in last 15 minutes of window. Microwave did not work. Left in place and I was told I could not take care of it over the phone. Went back in, waited 45 minutes for the same sales clerk. Picked out a new microwave that was cheaper than the original. Told the I owed 86.00 because I had to pay for the Geek Squad to return and install the noew one? 20minutes later a manager reversed the decision and I had a new Geek Squad for a new microwave. Took off half a day for the 8 hour window. Never showed, never called. Went back in to void the entire transaction and was told that I had to pay for the Geek squad to return and remove the microwave. An hour later after 2 managers and the warehouse manager, and some really fuzzy math, I voided the transaction. Probably 4 hours spent with no microwave to show. Biggest sh......t show ever! Done
No, I would not recommend this to a friend- Pros mentioned:Size
Basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic rangehood microwave to replace similar 10 year old item
I would recommend this to a friend Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great team work punctual great service clean job extremely satisfied
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an older model from the same company and I am enjoying the upgrades.
I would recommend this to a friendGood Cooking
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Cooks evenly and fast. Color matches other GE appliances.
I would recommend this to a friendMicrowave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product, economic, efficient and reliable…
I would recommend this to a friendGOOD LOOKING MICROWAVE!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS GOOD WITH STAINLESS STEEL. PURCHASED FOR INVESTMENT PROPERTY SO GOOD BUY.
I would recommend this to a friendExactly what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good microwave at a good price. I quickly and easily found it on your website.
I would recommend this to a friendPlastic handles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate I got this with a plastic handle. This particular microwave oven is very hard to keep the finger prints off of it and the glass door clean. This would never be my choice again Oven works just ok but it CHEAP in comparison with the one I replaced. I would not purchase again.
No, I would not recommend this to a friendDo not buy from bestbuy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy From best buy bought this and they only have a 15 day return. Called and the person talked too could not have cared less about my problem. Tried to call store and they do not take calls now. So i would have to uninstall it and drive 30mins just to see if they will exchange it or not, if not then i have to go thru GE. This thing is not even a month old in use. If you try to heat something it turns on but it does not heat food but the microwave it self gets really hot on the outside. Bust buy could care less, Once they have the money you spent they do not care about you in the slightest. Ya they wanted me to add the geeksquad protection plan on i have talked to these people before they know nothing its just random people off the street that know nothing about electronics.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We are truly sorry for your microwave experience. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
Very happy with product. Works well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are quite satisfied with the appliance. It works well and is quite efficient, no problems to speak of.
I would recommend this to a friendWorks great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for a short term rental space and it works very well! Happy with my purchase.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research, was glad to find that Best Buy was the only store that had this particular model that I needed.
I would recommend this to a friendGE - 1.6 Cu. Ft. Over-the-range microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. This microwave is not too big and bulky.
I would recommend this to a friendProperty manager
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use in my apartments In stock, no backorder
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the previous GE microwave I had for 15 years. I hope this one is every bit as good and last at least that long
I would recommend this to a friendAn excellent microwave; a brand you can trust !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product; a brand you can always trust !!
I would recommend this to a friend