Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet heats food like it should.looks good above our stove.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave so clean and purty!!!!!!!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this one because it's a nice nice futures
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Price for microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for microwave we wanted to replace old one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
looks great, works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wife loves it, what else matters? would recommend.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 2 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fit the space, was white and avilable. Installers cost less than some others. It does what we need but does not have some of the buttons that the Kenmore did.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
So far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last microwave only lasted 22 months, only time will tell
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 1 out of 5 stars
Avoid this microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last GE microwave died after a few years of light service. Thinking it would be easier to install, I bought the closest model. My mistake. After 6 months of normal usage, the handle to open/close the door already is cracked! Plus, the inside of the microwave is not metal - so you can't store your microwave plate cover using magnets. We already ordered a replacement microwave oven. We hate it and regret the purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for an older microwave similar model
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 3 out of 5 stars
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel is not aesthetically good. Many defects in appearance. Features are not as good as previous model of ge that was replaced
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, convenient keyboard, a lot of functions
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Service problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of purchasing this product, it broke down. It had a 2-year warranty. When the service team came to my house, they saw a cockroach next to the microwave and said that the warranty did not cover it because there were cockroaches in the house. They left without performing any service.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have an active extended warranty through Best Buy, we recommend contacting them with any questions/concerns regarding your extended warranty company. You can reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. -- If you have pests in your home, we recommend contacting an exterminator. Lauren@GEAppliances
Rated 3 out of 5 stars
Hot vapor from top vent hits the cabinet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depth of microwave unit is too short leaving the top vent too close to cabinet doors just above the microwave. Thus when hot vapor escapes from the top vent reaching the cabinets which will ultimately be compromised by the hot vapor,
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Just as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, would recommend. Just as described.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Does its job but loud motor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job and heats food properly but the motor is obnoxiously loud. Then GE charges $99 to send a tech out to diagnose the issue. Not worth the cost of this microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For convenient I purchased this microwave to replace my old GE, however they are different in the back connected points had to re install the holder. But the microwave works well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
wanted it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it. would not fit with cabinet layout.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommended this appliance to anyone
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Not bad for an Open Box Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it 5 stars as I have no complaints with the appliance. Looks and works well, I took away 2 stars because they lost the mounting screws and its very hard to get replacements.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
I LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY HAPPY WITH IT .COOKS GREAT .INSIDE IS PERFECT .
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello CRAZY - this is Nancy at GE. We're glad to hear that you are happy with your new over-the-range GE microwave. Thanks for choosing GE!






