Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. GE - 1.6 Cu. Ft. Over-the-Range Microwave - White.
  • Alt View 11. GE - 1.6 Cu. Ft. Over-the-Range Microwave - White.
  • Alt View 12. GE - 1.6 Cu. Ft. Over-the-Range Microwave - White.
  • Alt View 13. GE - 1.6 Cu. Ft. Over-the-Range Microwave - White.
  • Alt View 14. GE - 1.6 Cu. Ft. Over-the-Range Microwave - White.
  • Auto and Time Defrost
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - White

Model:
JNM3163DJWW
SKU:
4916905
Highly rated by customers for:
$359.99

Customer reviews

Rating 4.4 out of 5 stars with 9005 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 9,005 reviews

  • Dissatisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed with quality of item. Had bought the same model several years ago and it was much better made and had a rack for two tier cooking

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and want to thank you for being a part of the GE Appliances Family. Design updates can bring changes over time, and we’ll be sure to share your thoughts on build quality and the rack feature with our product team. Lauren@GEAppliances GE_Appliances

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is kind of loud and it smudges easily. Good product though

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Great microwave good ventilation and great light.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a great appliance and I would recommend it to a friend.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • DO NOT BUY! DIES IN A YEAR!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS MICROWAVE! Look at 1 star reviews and you will see this microwave will die on you and it's a nightmare to get it replaced. This microwave died exactly 1 year from installation. Fortunately I did pay for Geek Squad protection but, have a funny feeling I will be calling to have it replaced every year. Borrowed my daughters 10 year old microwave to use until this one gets replaced. Appliances now are useless pieces of junk, not like the old days where things were built to last.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    No, I would not recommend this to a friend

  • Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my last microwave. We like it a lot.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Richard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.easy to access all information in email

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    I would recommend this to a friend

  • Great value. Excellent fan & light too

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great cooking options for ease in using. Overall very satisfied with all features.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Nice purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color matches current appliances, price was just right, unit works great

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife likes it a lot. old one lasted 10 years and quit dead.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Nice looking Micowave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to put my Micowave in yet but I am hoping to soon.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Bad install

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouls give it 0 stars but tht is not a option.Was not insalled correctly, smokes inside of microwave, does not suck up thrsmoke when i cook on the stove. Sets off the fire alarms . Best buy wants to charge another install fee to do it correctly. With being a customer for over 20 years this is Last thing i will buy from best buy

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for reaching out to us. We recommend calling Best Buy directly at 888-237-8289 to discuss your situation with the installation. -Vikki@GEAppliances GE_Appliances

  • Best under cabinet microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GE microwave. The first one lasted over 12 years and I use it a LOT!

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Great microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced a microwave with no hassle. I would make a purchase from this store anytime.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Attractive slate color perfect fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had in operation a few weeks. So far used just for reheating. No problems

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

    I would recommend this to a friend

  • Great microwave for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal can't be ge! We have bought 2 ge microwaves that are awesome and last for years

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the folks and they love it........

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • Excellent mid-level microwave.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and easy to operate. Love the two level light.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend

  • works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old one with this on. Works well Same size

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Like previous model; better door handle, exterio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have another GE. Excellent technician for installation details.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

    I would recommend this to a friend

  • Love the microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that they were here when they said, very efficient and friendly.

    This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

    I would recommend this to a friend
Page 386, Showing 7,701-7,720 of 9,005 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.