Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
OK - Not Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK - Not Bad. My old GE microwave was more user-friendly.
No, I would not recommend this to a friendvalue for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got what I paid for, Its cheap but working fine.
I would recommend this to a friendFuses blow easily!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never again! This is the second time we’ve purchased this exact unit bc it matches all our other appliances. We are two weeks from our closing date (selling our home) and it’s quit again! Will NOT be replacing this microwave again!! Fuses blow on a regular basis and it’s not due to electrical issues in the home (already hired an electrician to confirm the culprit is the microwave, not the home).
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size -for built in-should have asked for person to come and measure at home Returned
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Good while it lasted but didn't last long!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good while it lasted but didn't last long! We purchased this in Feb 2020 and it just stopped working May 2021. We changed the fuses and still nothing. I see many others have the same issues. Poor design.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the review. We hate to hear of the trouble you've had with your microwave and that it's not working properly. This is not something we would expect to happen so soon and we do apologize for any inconvenience. We recommend scheduling service to repair your unit. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us on social media if any questions or concerns come up. Best wishes! -Mikayla@GEA
made cheaply
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not nearly as nice as the one I replaced. It is very flimsy and doesn't heat as well as the old one. I would not recommend buying this and I would not keep it except that it was so difficult to get it purchased and installed that I don't want to go through the hassles again, so I will just keep it until it wears out. It seems to be made cheaply and charged expensively.
No, I would not recommend this to a friendDisappointed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a chance on an open box item that was supposed to be in excellent condition but it was far from it. The brackets to install the over the range microwave were missing and the item was damaged. I returned to the store.
No, I would not recommend this to a friendOnly lasted 1.5 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a year and a half before the LCD broke and repairs are as costly as a new microwave.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
A great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was so easy to learn how to operate. It was a different brand than the one I previously owned. I really am enjoying using it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Dana, thank you for your review. We're glad to hear that you have been overall pleased with your microwave. If you have any questions or concerns about its functionality, please feel free to reach out to us on social media. -Chris@GEA
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is nice, very quiet, and has everything we need.
I would recommend this to a friendGood middle of the road microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got what I was looking for. This is a good middle of the road microwave.
I would recommend this to a friendInexpensive replacement of my old GE product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total price included the value of a gift card. I'm not very happy about this because the real price could be lower.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Cooks throughly. Looks great with other appliances
I would recommend this to a friend - Pros mentioned:Price
Works great good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a basic microwave works great excellent price point
I would recommend this to a friend Not enough power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not powerful enough I should have spent more for more power.
No, I would not recommend this to a friendBought May 2017, Died August, 2019
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Summary says it all. I don't expect my microwave, or any appliance, to simply quit working after two years. Since we're a retired couple and I don't cook very much, the microwave did not get heavy usage. Mostly used it to heat up frozen meals that we got from Jenny Craig. Of course the warranty is up after a year. Such shoddy manufacturing doesn't even deserve one star but I don't have the option of zero stars.
No, I would not recommend this to a friendWas hopeful, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made 2 cups hot water & 1 bag popcorn before it started screaming END, END! Haven't used it since. Had to unplug to turn it off
No, I would not recommend this to a friendBasic no thrills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what we need it to do. Basic microwave for basic use.
I would recommend this to a friendCannot read display / keypad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy - the Key Pad has very little contrast and it is hard to read with or without the kitchen lights on... The exact same microwave this replaced had a much brighter higher contrast keypad!!!
No, I would not recommend this to a friend- Pros mentioned:Performance
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to replace similar one, been working great, no problems
I would recommend this to a friend