Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- SKU:
- 4916905
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
Not Lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working on the year anniversary hence, no warranty, if you buy ensure additional warranty is purchased. Worked great while it lasted. The cost for parts is worth the repair.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, convenient keyboard, a lot of functions
I would recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fit the space, was white and avilable. Installers cost less than some others. It does what we need but does not have some of the buttons that the Kenmore did.
I would recommend this to a friendgreate microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it is just the color I need it greate product
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave needed to replace a previous one we had for years and this was the perfect replacement
I would recommend this to a friendHot vapor from top vent hits the cabinet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depth of microwave unit is too short leaving the top vent too close to cabinet doors just above the microwave. Thus when hot vapor escapes from the top vent reaching the cabinets which will ultimately be compromised by the hot vapor,
No, I would not recommend this to a friendJust as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, would recommend. Just as described.
I would recommend this to a friend- Pros mentioned:Ease of use
Our new toy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen it works well and is easy to use. We have our grand kids even enjoy it
I would recommend this to a friend Does its job but loud motor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job and heats food properly but the motor is obnoxiously loud. Then GE charges $99 to send a tech out to diagnose the issue. Not worth the cost of this microwave.
No, I would not recommend this to a friendwanted it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it. would not fit with cabinet layout.
I would recommend this to a friend- Pros mentioned:Size
Good Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave replacement works great. No problems. Fit right where the old one was.
I would recommend this to a friend so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For convenient I purchased this microwave to replace my old GE, however they are different in the back connected points had to re install the holder. But the microwave works well.
I would recommend this to a friendDon't buy an "Open Box" item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this microwave as an Open Box, supposed to have all the parts. Missing the Support Bar and the bag of hardware. What was supposed to be a bargain, ended up costing me hours of time running to the hardware store, and the cost of purchasing a generic support bar and all the missing hardware.
I would recommend this to a friendI LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY HAPPY WITH IT .COOKS GREAT .INSIDE IS PERFECT .
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello CRAZY - this is Nancy at GE. We're glad to hear that you are happy with your new over-the-range GE microwave. Thanks for choosing GE!
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is replacing a G E microwave we had for over 10 years.
I would recommend this to a friendWorks, but may not last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years almost to the day before the magnetron went out. I would expect at least 5 years of operation before it died.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear the magnetron on your unit has stopped working after two years and would like to look into this for you. Could you please send us a PM/DM on any of our social media pages and please reference this review? Dianna@GE Appliances
No happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was cooking potatoes in it and it just cut off and will not come back on. We changed the fuse in it because we saw the fuse had blue but it just keeps blowing the fuse every time we put a new one in so I’ve had it for just a little over a month and I have to go purchase a new one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad you reached out to us. If your microwave is less than one year old, we recommend calling Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your microwave evaluated as it may still be under warranty. -Vikki@GEAppliances
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Cooks so quickly and has all that we need!!
I would recommend this to a friendBurnt out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 27months not to happy with this microwave
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with your microwave not working. Please send us a private message via Facebook, Instagram or X with your contact information, complete model/serial numbers, and a copy of this review.
Not bad for an Open Box Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it 5 stars as I have no complaints with the appliance. Looks and works well, I took away 2 stars because they lost the mounting screws and its very hard to get replacements.
No, I would not recommend this to a friend