Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stoped working in 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash stoped working in 18 months $300 to fix it I will make sure never buy GE again
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s over heating when we cook. Vent fan Mkes more noisy (sound)
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst purchase ever. It does not work after 1.5 years.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Binod, thanks for your review. We're sorry to hear that your microwave malfunctioned. We can certainly understand how this would be frustrating. You are free to take a look at an article on our website titled "MICROWAVE POWER IS OFF" to see if the tips inside help. If you're still having issues with your model, feel free to reach out to us on social media with your service confirmation number. We'd like to review that for you. Hope you're staying safe. -Michael@GEA
Rated 1 out of 5 stars
Exhaust fan stopped working exactly after two year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exhaust fan stopped working exactly after two years. I don't recommend at all.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working properly when delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad magnitron required replacement. New oven suppose to come this Tuesday.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Microwave. Shorted out and stopped working within a year. Not recommended.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello John, we are sincerely sorry your microwave is not operating properly. This is certainly not something we would expect to hear! We would love to look into this further as this is not the ownership experience we strive for. In order for us to best assist you, please reach out to us at the "Contact Us" link on our website. -Chris@GEA
Rated 1 out of 5 stars
Damaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The seams inside are all separated and I fear leakage
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap price...big mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a month and the vent have a malfunction...
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello TonTon - thank you for reviewing your new microwave. We're sorry to hear the vent malfunctioned. Please verify the exhaust is directed properly according to the way it is installed. Otherwise, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances! NANCYatGEA
Rated 1 out of 5 stars
Wouldn't buy it again.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week of use. Waiting to get the replacement.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry your microwave stopped operating properly. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Rated 1 out of 5 stars
Broken after 4 month of light use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of light use stop working not recommended
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for writing a review. We hate to hear that your microwave isn't working so soon in its lifespan. We can certainly understrand how this can be frustrating and apologize. Please contact us at 1-800-GE-CARES to utilize your warranty and get this problem addressed. Thanks. -Arnesha@GEA
Rated 1 out of 5 stars
would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is not very bright. I would not recommend this microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend- Pros mentioned:Installation, Size
Rated 4 out of 5 stars
Great Microwave for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation was easy and straight forward, all parts needed to mount over the range were included. It cooks well and is SIGNIFICANTLY quieter compared to the old one it replaced. On low you almost can't hear it. The size is just right too, a balance of good capacity without hanging too low over the stove. My only complaint is it is very difficult to remove and replace the top grille to get at the air filter, but that isn't something you need to do often, especially if it vents outside vs. recirculating inside.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
It's functional but loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of like a tin can. It certainly microwaves what you put in it. But it is loud when it runs, and when the door is closed over to closes loudly. I'm guessing it is poorly insulated.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a over the range microwave was the worst experience ever! Never will I buy a large appliance from them again. They came 4 times for this machine . Once they could not install and Once they didn't know it was an install the just wanted to drop it off. Nonetheless it did not happen.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Bill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our GE microwave that quit working after 20 years. This one has all the same features and works as well as the old one. We like the looks and even though the control panel is not as vivid it is easy to see and use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Too large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is too large and hard to use in a kitchen. I have to return it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
GE - 1.6 Cu. Ft. Over-the-Range Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a ten year old Spacemaker XL1800 (HDM1853WJ) with this and overall I’m very pleased. I wanted to share my thoughts. Installation: First, make sure you turn the vent motor and install the charcoal filter (included) if it’s going to recirculate. This is laid out very clearly in the instructions and is simple to do. One of the reasons I bought another GE was because I was hoping to be able to use the existing wall bracket and maybe the holes required in the cabinet above the microwave would also line up. Got lucky with the former, not the latter. It sat on the wall bracket OK, and although the holes pattern was close, I had to drill new holes. Use: As another reviewer pointed out, it’s difficult to see if your food is boiling over. Cooking oatmeal poses a challenge! It’s not impossible to see, but harder than it was with my previous microwave. I also don’t like that it “forgets” you put food in it. What I mean is that if you put food in it, walk away for a few minutes, then come back and turn it on it tells you to put food in the microwave. All you have to do is open and close the door, but still a pain and different from the previous GE I owned. On the positive side, it does a fine job doing what it’s supposed to do. Plenty of power settings and cooking options. I also like that it has two levels (high and low) for both the surface light and the vent fan.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Find a different microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year after purchasing it began to turn off, turn on sporadically, wouldn’t actually warm up anything. This microwave has been total junk. My parents bought the same one and had the same issues. Not worth it!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend- Pros mentioned:Installation, Size
Rated 5 out of 5 stars
Can't go wrong with a GE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Selected this particular brand and model to replace a GE 1.6 Cu. Ft. microwave we purchased in 2007 as this one was close to the old one as far as size, function and control buttons placement. The old GE microwave was still functioning properly, it was just getting noisy as though something was finally wearing out. This new one mounted exactly the same as the old one so installation was easier than if we had purchased another brand. So far, we are totally satisfied with everything about its looks and operation and if we get 15 years of trouble-free service from this one like we did with the old GE we'll be very happy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
Love this microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old space maker microwave I had was installed in the 1980s! This one fits the space perfectly and is of course sleeker and has more quick touch type features. I love it especially for the price—great value.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend






