Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Product and Customer Service Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found this microwave on-line; we were looking for one most similar to our previous one that lasted for 15 years. This was the closest - ordered on-line and pick up was ready within a couple of hours or less. A tiny bit of confusion on pick-up but it was very busy .... everyone was very nice and quickly teamed up to resolve (within a couple of minutes) all customer service folks are very helpful and professional at the Montgomeryville location. I've made purchases here before and am always pleased at the level of service provided as well as knowledge base regarding products. I love my new microwave; install was a little challenging but mostly because of the age of the people installing...hahaha... it ultimately installed nicely and instructions are very clear - if you're wearing your reading glasses!! I would always recommend the GE brand, as we have had great success with this brand and I would always recommend the Best Buy Store at Montgomeryville as well!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
GE - 1.6 Cu. Ft. Over-the-Range Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Also the inside is larger than my previous one, Very easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is exactly what I wanted. But the best part of this purchase was how smoothly the online purchase and pick-up was. Easy as pie and I bet I wasn’t in the pickup space any more that two minutes. Well done, Best Buy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with all the features and the look. Easy to use and very glad we went with this one
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Replaced microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced microwave, works well, quiet and smooth. Easy to install
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Basic and functional. I like it lot.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A simpler version of my old GE one which had a large interior and a rack for extra use (never used). This is a smaller unit with a larger frame above it. Being short, this suits me much better. Also less silly options. These are clear and simple.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great solids product with good performance. This GE microwave is a solid appliance at a reasonable price.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation, Performance
Rated 5 out of 5 stars
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality, easy to install and works well! Matched other appliances perfectly.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to install with 2 people. Directions were clear. Microwave function wee
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
Worse customer service ever from Best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was perfect for our condo but the process to pick up the microwave was terrible…. Terrible communication skills so I had to travel 20 miles to Sandy to pick it up since the one I bought and reserved for me was from SLC location five miles away and was sold before I could pick it up
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 4 out of 5 stars
Smoking Deal on a solid microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Consumer reports recommended buy. The only other microwaves that were recommended were in the $400+ range. Best buy had this model for $50 less than other stores! Smoking deal. The instructions for installing with a ducted vent said to remove the exhaust fan assembly and rotate it as the microwave ships configured for the recirculating exhaust option. This was incorrect. The microwave was configured for the up-vented option. Clipping the corners of the back-flow damper solved some rattling noises...Glad I checked this before it was all installed...
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Love it…wonderful choice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks beautiful, efficient, works great! Pleased with my purchase!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple microwave that works well. Easy to install by yourself
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the price, I thought we were going to get a cheap and useless microwave. The only thing it had going for it is was its brand name. We've installed it and have to say that it was a great buy!!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item! We love it! We are very satisficed with it
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Affordable microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was affordable, it works great (for the month I've owned it), and it was easy to mount above my stove. Home depot charged a fee to order the microwave online but best buy did not charge extra fees.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install. the quick cook function is supper nice.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 4 out of 5 stars
Good microwave, good service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless I misplaced it, I don't seem to have the operating manual for the microwave. I would have given five stars otherwise. The microwave works well and looks good and I appreciated the efficiency of picking it up after I purchased it online.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Happy with the new microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new GE microwave is exactly what we were looking for. We have had it only a few weeks but so far, so good. It looks great and fit perfectly. Size specifications are accurate, controls are easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of same model which died on me after 7 years. I wanted the same model as it was fabulous. I worried that newer construction would not be as good as original but appliance is perfect. Thank you.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend






