Customer Ratings & Reviews

Extremely disappointed. I bought two of these for my rental property and in less than two years, the over stove light stopped working in both units. The microwave works fine, but the light that provides a safer night-time cooking environment is now non-functional and it will cost me as much to have Best Buy fix it as it will cost to buy and install a brand new unit. I'm very annoyed and feel like I wasted too much money on these microwaves.

Installation was fairly easy except for one of the retaining screws on top of the microwave. The bracket for the screw detached within the microwave leaving the screw without support.. Considering the appliance is over 50 lbs, the lack of full support is troubling but hopefully the other screws will provide enough support for the appliance.

Pretty loud when running. Its nice but thats the feature that really stands out.

Worked for little over a year and stopped working right after the manufacturer warranty went out Ofcourse. Do not recommend.

I have had problems immediately after installing this microwave. I often have to unplug it and plug it back in to get the buttons to work. This morning I was heating up food and after two times of putting the food back in, I realized it is not heating. It's not even two years old. Yes, I should have returned it when I first had problems, but I would have had to have someone come over and unmount it for me.

You're online purchase ordering system is kind of a pain But other than that It went very very smoothly

Installation was sort of tricky along with the direction of the vent but with a little patience we figured it out.

Poor quality. Thought the new GE would be much better.

Their tool that was supposed to be for locating th e top hole was very difficult to use. Also not very powerful in use.

Bought this to replace a GE over the range microwave that had the door handle falling off. 1 year and 2 months after installation the handle is now falling off the new GE. 2 months past the warranty expiration of course. Lesson learned no more GE appliances in my home. It functioned very well while it had an intact door assembly.

Replaced old GE Microwave that came with the house we purchased around 8 years ago. Hope this one lasts just as long. It's very similar.

After one year of purchasing this product, it broke down. It had a 2-year warranty. When the service team came to my house, they saw a cockroach next to the microwave and said that the warranty did not cover it because there were cockroaches in the house. They left without performing any service.

Loosks good. Have a hard time reading controls when lighting is low. Need more contrast or provide lighted keypads.

Microwave looks great and delivered as advertised. Makes the kitchen look nicer and came at a great price

Bought this because the handle on my original broke and it was cheaper to buy the whole microwave than just the handle.

good micro wave. but cheaply made. a lot of plastic. prefer whirlpool better.

Product good the installation was very bad very bad

Cannot tell you how it works as yet, as I am still waiting to get it installed by your Geek Squad/In-Home Services. I'm sure the product will be fine, as I have owned this make & a similar model before. but I was not satisfied with your in-home installation service at all & continue to await my appointment, which is now put off indefinitely due to Corona Virus related issues.

I could have rated this Microwave oven a 5 if GE had left the express cook (1-6) buttton's program in place as it was with the old model. With This new model the (1-6) express cook buttons can only be used for a particular time, instead of vegies, pasta, soups, etc.

Works fine, but very difficult to read the wording on front for Microwave categories.