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Customer Ratings & Reviews

$323.99

Customer reviews

Rating 4.4 out of 5 stars with 9046 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 9,046 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good over the range microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is practical, easy to use and fits my needs, and for the price is grate

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Second one and same problem. Not a good brand anym

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I've had. Same problem. Panel digits flashing. First one replaced, had plan. Thought second one wouldn't be faulty...but same having problem. Not a good brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing standard options in my opinion.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No butter softening or melting!! In this day and age who would think you'd have to look for that???

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buzzing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first 5 seconds after start time makes an irritating buzz sound. Almost electrical vibration. Just wonder if that's normal for this brand? Had a Samsung 14 years old and made that sound just before it died. I'd like to return just because of the sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good microwave with one small problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far microwave has worked fine, although it's only been a week since it was installed, with one small issue--one of the filters underneath keeps falling out. I've managed to put it back, but apparently not securely so not sure how to make stay in place longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be nice but when opened a huge dent was in the back. Returned with no issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price. is descent. The brand is widely respected. .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lot of noise while on. Not quiet like previous model. Sorry I purchased this model.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your thoughts on your microwave. While this model offers reliable performance, we understand that noise levels can vary and will take your feedback into consideration for future designs. Lauren@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Great product poor door hinge design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and preforms great. The downfall is you may not want to buy if the door hinge side is mounted next to the wall. Doesn't open well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I DO NOT Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. I bought two of these for my rental property and in less than two years, the over stove light stopped working in both units. The microwave works fine, but the light that provides a safer night-time cooking environment in now non-functional and it will cost me as much to have Best Buy even take a look at it as it will cost to buy and install a brand new unit. I'm very annoyed and feel like I wasted too much money on these microwaves.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but doesn’t last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave was loud & noisy. It worked good though while it lasted. Bought in Oct. 22 & it quit working January 24. If you buy this get the extended warranty for sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were quite disappointed after spending almost three hours installing this microwave only to realize we weren't able to open the door all the way. GE changed the way the doors on their microwaves open. Instead of having the door swing flush with the unit, the door now swings out. Therefore if you already have a tight fit, this (and other GE models) will not work. We wanted to stick with GE but had no choice but to go with another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very very basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy a better one if I had to do it again. Not really up to my standard.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for this feedback. We're sorry that you are not completely satisfied with your microwave - we know discouraging this can be. Two of favorite aspects of this microwave are the straightforward, convenient cooking controls and the two-speed venting system that removes smoke, steam, and odors. You'll find more information about what this microwave can do on pages 6 through 13 of the owner's manual, where its features are described and explained:  https://files.bbystatic.com/0pksMLb6d99gAn8TNKKZqw%3D%3D/Owners%2BManual%2BJVM3160DFWW.pdf. Let us know if you have any questions in the future - we're always here to help out! All the best, Kelsey@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not bad for the price, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and looks good, but makes too much noise and the buttons are hard to press.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for posting your review. We always enjoy hearing from our customers and it's a pleasure having you in the GE family. Your comments for improvement on the sound level are greatly appreciated and we'll be sure to share them with our engineering staff. Thank you for choosing GE Appliances! -Sylvia@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Ok microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but the door needs some attention if you don't close it just right the light stays on it won't start

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not popping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not completely pop your popcorn lots of kernels left behind

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that your microwave isn't fully popping your popcorn and know what a pain this would be. We recommend leaving your popcorn in for longer, or until you hear the amount being popped slow down. We hope this helps! Please let us know if you have any more questions for us. We hope you enjoy your popcorn! -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Plastic trim disintegrated less than 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning for 4 years 11 months the plastic vent trim and control panel disintegrated. Unit would trip the breaker when opening the door. Ordered replacement fuse and switches. Before removing top screws noticed that the plastic trim was brittle and breaking apart. The trim had never been removed prior. The control panel plastic mounts had also broken resulting in it being loose on the bottom right. Unit could not be repaired due to faulty plastic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure on the way

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Two years into ownership, flickering time/time cook etc. started to flicker. Brought in independent repair service. For $89.00 diagnosis said $150 for new mother board plus one other part. That makes it cost of unit to repair, ultimately. We won't buy GEW evewr again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We share your concerns and ask you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 3 out of 5 stars

    No contrast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough contrast with keypad and my memory isn’t that great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback about the keypad of your microwave. We will be sure to pass this on to the appropriate team for future design and development. Olga@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Display died after 14 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is still working, but the LCD display is flickering badly. I bought it in March 2023 and the display started acting up in May 2024. I was worried about the quality from the start because of the weakness the chassis. Once it was installed, there was visible sag and flex on the top of the unit.

    No, I would not recommend this to a friend