Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 9048 reviews
(9,048 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the product's excellent overall performance, ease of use, and competitive price. They also appreciate its perfect size, simple installation, low noise level, and functional design. However, some customers have noted concerns regarding the door quality, with reports of scratches. Additionally, issues have been raised about the control panel being hard to read, the display of time being poor, and the keypad lacking illumination.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE over the stove microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Direct replacement works well so far. Not much else to say…
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to know this microwave model is working as designed. Operation is made quick and easy with this unit thanks to the convenient cooking controls. We're confident this microwave will continue to serve you well for years to come.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced out 8 year old microwave that was the same style and brand. Works great. We did receive this with a dent in the left side that was caused by shipping but installed it anyways, still works great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
GE did it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The processs from purchase to DIY installment was a breeze. A good price to replace a 15 yr microwave and works better than the old one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
GE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. I don't like the limited time settings of minutes or half minute. popcorn setting leaves half the bag uncooked.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer support! Fast delivery and on time
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good - love it. Replaced my 30+ old microwave. Wanted something with all similar settings, easy to use. Got exactly what I wanted at a reasonable price.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Frigidaire microwave that crapped out after two years. So far this thing works great and looks wonderful.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great value for a high quality microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this online at a bestbuy.com and was delivered early but damaged. I took it back to the local bestbuy and they gladly exchanged it. The install was very easy as all the holes lined up from my previous 12 year old “other” brand unit. This unit works great and appears to be high quality.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Used in a clients kitchen remodel.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! We used this in a client's kitchen remodel. It looks really bright and fresh in the space.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Solid, Performs As Advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, serviceable and no problems to date - quieter than other reviews indicated. Works well for general use. Why add bells & whistles when not needed? Pleased with purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
New Mircowave oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well. Installation was not difficult. We did not vent outside. Quality of the product is good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 3 out of 5 stars
Hard to Push buttons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works find except that the touch buttons are a bit hard to work. We have to press hard in order for it to recognized. The old one was a lot more easier.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having a hard time with the buttons on this microwave. We appreciate the feedback on the design, and we will be sure to share your thoughts with the product teams for further review.
- Pros mentioned:Price
Rated 5 out of 5 stars
good unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, good unit, would buy again. This unit replaced a similar unit that lasted about 5 years. We didn't need a load of features, simple and long lasting was our goal. The long lasting is yet to be proven.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
NOT Heating fixed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.(CAUTION CAPACITOR STORES CLOSE TO 5000V DO NOT MESS WITH THE CAPACITOR OR POWER SUPPLY UNLESS YOU KNOW WHAT YOU ARE DOING THIS COULD KILL YOU!!) I got this in June 2017 stopped heating this Easter 2019 and tripped the breaker. Reset breaker microwave would still come on and everything else would work but magnatron would not come on(no humming sound) and therefore not heat anything. So instead of dropping 200 more $$ i disassembled the entire thing and tested the magnatron fuse, thermostat fuse,diode on capacitor, magnatron and capacitor.. all checked out GOOD. Would come on but magnatron would NOT activate. Disconnected one of the lower door switches, the one in the middle of the 3 (There are 3 door switches 1 upper and 2 lower) applied power, opened and closed door and hit start. Magnatron started working. Replaced middle door switch with one from and old microwave i had in garage and works like NEW again!! You can access the door switches easily there is one screw above the control panel. Once removed slightly lift control panel up and tilt the top forward. The whole control panel will come off and you can access the 3 door switch bracket held on by 2 screws, remove 2 screws carefully lift up plastic bracket and push it through the slots. The plastic bracket holding the 3 door switches can be carefully maneuvered through the wires and it will come out enough for you to replace. The door switches are held in place in the bracket on each side by plastic tabs that insert into the holes on the switch. The plastic tabs can be carefully pried away from the switch to remove it. (Tabs broke on mine but the new one still stayed in place) If you don't want to buy a new 200+ unit please try replacing door switches first! Also if you close door and internal fan and or light comes on your door latch is NOT engaging the bottom door switch or its also bad!! Hope my review helps any other DIY repair guys!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Seems very sturdy, easy to use and easy to mount. It only had two holes at the top, though. Our previous one (same but older version) had 3
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Is powerful quick and has a lot of neat features and a control panel is not too busy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm reall enjoy this item and performes are an excellent. Im very satisfied about this item.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy Housewife
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It's large capacity & quiet for how big it is. The installation was rather easy as well so thats a plus. Very happy with this purchase!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
It IS a microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, works well. A bit louder than our previous microwave, but still very nice.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend Rated 5 out of 5 stars
Sweet Microwave! So new, so white!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, great value! The handle is so smooth. The buttons are perfectly legible. The design, so stellar!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend






