Customer Ratings & Reviews

Turntable is noisy. Other than that, the unit is fine and as advertised. Sadly, the cost for the bezel for cabinet mounting is very expensive. It is more than a bezel, but still is expensive.

Brought this microwave to replace a 7-year old similar model that stopped working. Great price and works well, but it really leaves fingerprints, and they don’t come out all the way.

Great microwave for the money! Easy to install and match perfect with the range that we purchased around same time. Quality of materials is lower than 5 yrs ago! But this the quality we get now compared with 10 yrs ago.

I have to press the buttons EXTREMELY hard to get them to register. I spoke with a friend who purchased the same oven, and she has the same problem. Also, if you don't press "start" right away, it resets itself and you have to reenter everything.

It's a good microwave, but it's definitely not like the previous one I had. It feels cheaper. Other then that it's working perfectly.

Perfect color and perfect fit for replacement. We love it.

Works great. No issues. Vents work much better than the old one we had. The keys can be a little hard to see at night. Other than that, no complaints

The microwave oven is fine. One pet peeve: Not sure how GE bolsters customer loyalty by requiring a different bracket and new mounting holes for every microwave oven. This isn't rocket science; design to a mounting standard so customers WANT to come back to an EASY GE installation.

I threw out a 30-year old microwave that worked great, just because I wanted stainless steel vs white appliances... Before choosing one, I checked Consumer Reports, and bought the (this) best rated microwave by GE, which was also on sale at Best Buy. It worked for 1-year, and then it started tripping the breaker. When I turned the breaker back on I could use the light, exhaust fan, and clock, but not the microwave. I had an Electrician change the breaker, but it still kept tripping it. He tried plugging it into a different outlet/breaker, and it tripped that one too...so it was clear that the microwave was the problem. While conducting these tests, the microwave then turned off completely, died. I called Best Buy, but they said the 1-year manufacturer warranty has expired, so they can't help. Seems like it was made to only last 1-year... They offered a Technician to come out for $99 p/visit. REALLY?!? This is the WORST microwave oven I've ever had. GE should be ashamed. My husband reminds me daily how I threw out a good old appliance to purchase a crappy new one. I will never hear the end of it...and now I have no microwave. I'm so upset!!!

Basic, functional microwave. Fair price..Simple features.

The microwave has a stove vent and fit into the space we had, measurements were true as stated. It was fairly easy to install but the instructions were a little confusing the way they were written.

Love my new microwave! Has all of the features I need including the color bisque. I'm happy that it has a handle instead of a push button. (my previous microwave's button wore out) Great purchase and great price!

Works great & looks great. For only 1000w it makes our food really hot.

I replaced an older model of this microwave, having no problems with older model. Biggest problem is (although manual claims you can) I cannot see inside microwave when food is cooking. I wouldn't know if food boiled over etc... Is this normal for this model. Not a problem with older model.

Fit perfectly, works well, and the vents work well too. Had to replace the mounting bracket from the previous microwave but it wasn't too difficult.

This was a nice microwave until it wasn't. It seems like the control panel is going out. You press a button and it doesn't work. You can close the door after cooking and it keeps cooking. Press the 1 and it does not come on. This is only 2 years old. I will now have to go buy another microwave but it will not be a GE.

I bought this microwave open box, rated "excellent" (which is described as, "Works and looks like new. Includes all parts and accessories. Packaging may vary or be absent.") At the store, we plugged it in and confirmed it powered on -- so I figured the "excellent" label was accurate. Unfortunately, once I got it home, I discovered the microwave was missing its mounting bracket and bolts. I called Best Buy and they said they were unable to locate these missing parts and all they could do was refund ~$17, the equivalent of the price difference between an "excellent" open box product and "good". I considered returning it, but figured it was worth spending that money to get the missing piece from GE. Fast forward a week of waiting for the piece to arrive, and I was able (after almost two hours of work) to get the microwave mounted on our wall. Only issue -- it doesn't heat food. I called GE and they sent a repairperson (under warranty), and we're now waiting for a backordered part to arrive...but I'm very disappointed that a product sold to me as "excellent" working order has been anything but.

Great item. Installers were the best! Professional,friendly and efficient. This is a team Best Buy needs to recognize,to often good service people are overlooked.Lets not have that happen.

I had a challenging installation, in part because of my 15 inch deep upper cabinets. If you have 15 inch deep cabinets, you'll need a "bump out kit" rather than the standard mounting plate. For some reason this kit seemed to cause us trouble. Specifically, it seemed to make the microwave not level front to back. The instructions don't mention this. Also, if you are installing this for re-circulating, you need to swap the direction of the fan. If you are planning to have it installed, then these things are probably not important, but for the DIY installer, it is challenging.

Perfect space saver and great price! Has all the functionalities.