Customer Ratings & Reviews

I would not buy this again or recommend it as it has stopped working twice. I had unplug it leave it for thirty minutes and then plug it back again and hope it works. I have had it less than a month.

I realize this is not an expensive microwave but with all the problems I've seen online, I cannot believe GE doesn't have a fix for this problem. The circuit breaker began tripping overtime the door was opened while the microwave was running and has not progressed to tripping instantly when Start is pushed. Currently all of my products are GE but with all the poor reviews out there for this microwave and no assistance in sight (other than "call a repairman") I will never buy another GE product again.

Only model that fits our space, otherwise wouldn't buy. Very noisy. Doesn't cook evenly. Had to switch out bracket... Last one we bought only lasted less that 5 years. Poor quality.

Looks nothing like the picture. Its VERY high gloss and VERY prone to finger prints. Absolutely no way to avoid it. But that's not the worst part.... the door is the LOUDEST thing I have ever experienced on an appliance. Hard to open and hard to close and forget having a late night snack this thing is going to wake the whole household. I absolutely hate it. Wish I could upload a video.

This microwave quit working after 16 months of use. Still looks brand new, but not worth the repair bill to fix. I have read on several boards that this is an issue with GE models, working one minute and the next they just stop all totether. Also, the fan does not work very well and the light and clock are dim. It does not suck steam from boiling water up into the fan. I am beginning to think all OTR microwaves are junk. I have also had a Samsung and it only lasted 3 years. The motherboard went out in less than a year, but luckily it was covered by the warranty. Gone are the days of appliances actually lasting a decade. On the plus side no issues with warming food when it did work

Please do you research before you buy this microwave. You will not get 2 years of use out of it before it breaks. Please research this model number and "Door switch" and "blown fuse". The only way to fix the problem is to replace the door, the switch and the door switch mount. The parts cost as much as the microwave and GE will tell you it is not covered under warranty. In fact, you would be wise to avoid all GE microwaves on the market today.

I really like this microwave, it looks nice. I’m not giving it 5 stars just because the fan is very loud, that’s my only complaint. Overall, it cooks and warms food pretty good .

Bought this microwave in the slate color to match the rest of my appliances. It has only been in use for a year and a half and now will not heat up (I may have used it 3 to 4 times per week and that is being generous). You select a function and it sounds like it normally does except it does not heat up at all. Very disappointed since now I will have to purchase another brand, defeating the purpose of having them match. Definitely won’t be buying another GE product.

The microwave screen started flickering after 1 year. Now a couple years in and its completely broken. I can find a 40 year old microwave at a second hand store that still works. But GE wants to screw over Americans by building garbage. Appliance manufacturers should be in prison.

It broke 14 months after being installed. The system that heats the food burned, and the repair cost was almost the same as buying a new one. So, I decided to buy a new one for another company.

We purchased this product as a birthday present for our Mom, replacing a 15 year old GE microwave that was on it's last legs. We installed it, tested it, showed Mom all the bells and whistles, and left. Less than an hour later she calls to tell us it died while heating up a sausage biscuit. Defrost function worked fine but when she pressed the Express Cook 1, it popped and flashed on the inside and died. Taking it back tomorrow for a replacement. Hopefully this was just a one-off quality issue.

Cheap door, cheap handle, makes horrible expansion and contraction sounds when you use the range underneath. Lousy support, useless warranty. Skip this junk.

Microwave only lasted a couple of years, and while it is sort of working, it is having extremely dangerous malfunctions. The microwave is randomly turning on and microwaving on its own, including while the door is open (which can result in severe eye injuries). I had to unplug this microwave for fear that it will turn on by itself and keep going for hours while I am not home. I would highly recommend looking for other alternatives.

I own 2 houses with same microwave and door handle broke off on both microwaves. I have had them both for a few years.

After two years, it is tripping the dedicated breaker constantly. At first it tripped after opening the door while cooking. Now it trips as soon as you try to start it. Hardly worth the service call. Same old story. The last one lasted 15 years...

I had the same experience as others. After about 3.5 years, it started tripping the breaker. I found out there was a bad switch in the door, replaced it, then the fuse blew. So I replaced all 3 door switches and the fuse and it completely died again. This is a major design flaw with the door and the switches. A microwave should last 10+ years in my opinion. 4 Years is unacceptable, a waste of money, resources and disposal space.

Worked for about 3 months but then "popped" and would no longer heat. Had it repaired via warranty. Took 9 months for that process. Worked only 2 months before sparking and making a small flame. Gave up and purchased a whirlpool.

We've barely had our microwave mounted for 2 years when the door handle literally broke off as my husband went to open it today. Not just came off at the screws but completely broke. I would expect a GE product to last longer than 2 years, especially for the price and hassle of a wall-installation.

Had this microwave for 3 years now, I never felt it worked right. Had a weird noise to it that came and went on and off. This past week it kept blowing the fuse and losing power we would flip the switch it would work for a second then blow again. We figure there is a short somewhere and it is not worth getting fixed. Won’t buy the same next time. 3 years is just too short lived for us.

It works okay but it is very loud when it's running. Trying to get service on it but it's taken time for GE to get back to us.