Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8425 reviews
(8,425 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, spacious size, and attractive appearance. Many appreciate its straightforward installation and consider it a great value for the price. Positive feedback highlights the microwave's performance and ability to accommodate larger dishes. Overall, the product receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice looking microwave at a good price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time buying this microwave. The digital display is going out on the first one. Let's hope this one does better. Otherwise, it's a nice looking microwave that works fine.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Cons mentioned:Keypad
Rated 4 out of 5 stars
Nice microwave for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave. We installed it ourselves and had no problems. Only negative is the words and numbers on the keypad are a little hard to read in a dimly lighted kitchen. It would be nice to have back lighting on the keypad.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Excellent quality for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rated this 4 stars because compared to the unit we replaced, which was a Kenmore Elite that cost $900 in 2011, this unit's fit and finish along with the overall build quality is less than 5 stars. But otherwise, for the price, this unit works very well and is easy to install. The mounting holes on top weren't in the same place as our Kenmore so I had to do more drilling, but other than that it was easy to install. BEWARE - it takes two strong adults to install this or any other Over-the-Range microwave. I would definately recommend this unit if you need something in this price point that works well and looks good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look the operation abd quality of this microwave
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Beautiful, easy to learn how to operate. PROBLEM !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the appearance, the features, the ease In using. I had microwave professionally installed. One day, for what appeared to be for no reason...the vent went on. I could not turn it off and I could not activate any control. The installer came out and could not find a problem. A tech person from Best Buy came out and told me that whenever I cook on top of stove to turn on vent. He explained that newer models require that vent be turned on as a safety measure. I hate the sound of vent on when using range; however, I will comply with suggestion.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend - Cons mentioned:Keypad
Rated 3 out of 5 stars
Doesnt' work reliably
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks nice and cooks well when it works. It is finicky though! The door often doesn't latch completely so the timer and fan work but turntable and cooking do not. I need to push hard on the handle to complete the circuit when this happens. And now the 1 and 2 keys on the keypad have stopped working, and others work intermittently.... so not very functional after 6 months of use!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
GE Microwave Oven.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live this microwave so far it is great addition to our kitchen appliances. It looks good installed and works even better.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
My replacement microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its quiet, which is a nice touch. The directions on how to mount it were very helpful. Easy to get inside. Doesn't have as many features as my previous microwave, but that's fine.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello MikeW, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave's features and functionality. We're always happy to help should you have questions about your appliances and accessories. Welcome to the GE Appliances Family! -Chris@GEA
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best fun times love how it makes my popcorn and heats my coffee and tea !!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good value and works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a power surge took out my 15-year-old over-the-range GE microwave, it seemed too good to be true that this replacement would be quieter and less expensive. It even fit on the existing wall mount. Great value.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
OTR GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product for the price, looks excellent above our new GE electric range
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out. Very nice fridge. Perfect size ice cubes.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Fits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine and fits in with the custom cabinets.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent product, quality and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great quality and price. Long-lasting product.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Cons mentioned:Keypad
Rated 1 out of 5 stars
Keypad is illegible!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just got this microwave as a gift from our children. Compared with our ancient microwave this is great! BUT the keypad is hard to read when the lighting in the kitchen is bright and impossible if the lights are low. I have to turn on the lights to turn off the under light at night. I understand that adding back light to the pad would add cost, but just make the graphics white instead of dull gray. Too bad this one flaw ruins an otherwise solid product.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Hornsmith, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
- Pros mentioned:Installation
Rated 5 out of 5 stars
Fits our needs perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised at how quiet this is while in use. Like the "reminder" feature if you don't remove your heated food from the oven right away. Has all the things we were looking for in a over the stove microwave, plus was not difficult to install.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Old microwave went and this is perfect replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this microwave. It was easy to get used to because it truly was just an updated version of the one we had for 20 years. It’s great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy kitchen update.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install with just a few tools. Intuitive to use. The brushed steel is easy to clean and looks sleek snd modern.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Cons mentioned:Display
Rated 4 out of 5 stars
good microwave, maybe bad workmanship
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked great for a year and a half. Then the display started to flicker. The function was just fine, but the display should last longer.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we recommend disconnecting the power to your microwave for 2-3 minutes to reset the electronics. If the issue persists once the power is restored, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 5 out of 5 stars
Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never have any issues when purchasing from Best Buy. My new microwave looks great in my kitchen. I had to wait a few days to pick up, it was worth the wait. My next purchase will be a new stove. Maybe a washer and dryer. It's about that time, out with the old in with the new.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend






