Customer Ratings & Reviews
- Model:
- JNM3163DJWW
- |
- SKU:
- 4916905
Customer reviews
Rating 4.4 out of 5 stars with 8993 reviews
(8,993 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great product !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the best microwave that I ever use. It is ease of use and quality is very good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for almost three years. Still works great. Easy to clean.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad you have been pleased with your microwave unit, and it’s been working great! It has many nice features that are easy to navigate, and we hope you continue to enjoy having this unit for many years in your kitchen space! Dianna@GE Appliances
- Pros mentioned:Ease of use, Installation
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy for the money, easy to use and very easy to install.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use. Fits perfectly over our stove.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good basic microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace one in a rental unit that quit after about 12 years, which is longer than I expected it to last in a rental. So this is now our default microwave. Basic functions but hey, it's a microwave.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave can fit a lot. I love the color as well. Super easy to use. I wish the buttons lit up though.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
I would recommend this to a friend - Pros mentioned:Installation, Size
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Like the express buttons. Easily installed. Fit into same spot as old microwave. Very satisfied with purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has so far exceeded our expectations. So far so good!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad you're loving your microwave! We always strive to provide a high-quality product, and we're confident it will work well for you for a long time to come. Enjoy! -Sarah@GEAppliances
- Pros mentioned:Price, Size
Rated 4 out of 5 stars
large microwave for a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty big microwave. Price is very good compare to the others in the same level. I highly recommend it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Nice microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Very affordable. and easy to use..
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect fit, works great, exactly what we wanted.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for the review on your microwave and for making GE Appliances a part of your home! -Mikayla@GEA
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Good microwave for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Has a sleek look to it. Easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fit perfectly, heats food well, looks great, well priced. Im happy with it
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
over the range microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great addishion to my kitchen i just love it it is easy to operate and it has a handle to open the door. some microwaves have a button to open the door.I prefer a handle.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great micro hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 22 year old micro hood with this one. Installation was easy, runs much quieter than my old one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Easy to install. Easy to use. Looks great too.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the looks and performance. Easy to read panel. Timer beeps until you stop it manually. This is a good feature.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend Rated 1 out of 5 stars
Daily I Want to Smash It with a Sledge Hammer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is attractive, quiet, heats well, and has all the basic functions we need: hence a Consumer Reports "Best Buy." We bought it to replace a GE Spacesaver that served us well for an impressive 35+ years (RIP). My husband and I work from home and use the microwave all day long. We are not picky; we just need basic features to reheat food and beverages. Despite this microwave's good qualities, I deeply regret buying it. (I wish we had simply flushed $200 directly down the toilet and saved all our installation time.) I'd return it but we are past Best Buy's short 15-day return window. (With any luck this one will die within a year as it has for so many other buyers.) Until then, we are trying to tough it out because we hate to waste our $$ and all our installation time. Multiple times a day I want to smash this microwave with a sledge hammer. Why? We underestimated the ongoing annoyance of the poorly designed keypad and a "done" buzzer that (like a smoke alarm) won't shut off on its own. In particular, I hate that an appliance that was once my slave is now my master. Example: if I heat a beverage and run upstairs, I MUST race back to the kitchen when summoned: otherwise the beeper keeps chirping intermittently--annoying my nearby husband. It does NOT shut off on its own as our previous microwave did. Also, in the past, I was able to use my microwave timer for other tasks---but no more. I had to buy a portable timer so I don't have to keep racing back to the kitchen as summoned by the microwave. In addition, the poorly designed keypad is a constant annoyance. It's hard to read and use because of: 1. the poor color contrast between the button text and background (for us light gray on white) 2. no backlighting and 3. poor button placement. I hate that the most used "Add 30 seconds" is buried in the middle of other less-used buttons like "Turntable." Ideally it should be in the bottom right--easier to find and closer to "Start." I tried to adjust to the layout for several weeks. But in the end I got tired of scanning and just put bright stickers by the most needed buttons. (And yes, it's not fashionable to have bright stickers on your microwave. But it works--whereas the keypad layout doesn't.) The first rule of design is that Form should follow Function..and that doesn't happen with this microwave. As Randy Pausch taught his students (by destroying an annoying VCR with a sledgehammer on his first day of class): When you “make something hard to use, people get upset. They become so angry that they want to destroy it. We don’t want to create things that people will want to destroy.” And that is precisely what GE has done with this microwave. It's too bad that such a nice microwave is spoiled by a poor user interface: but it is. And for that reason, I give it a single star.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friend- Cons mentioned:Display
Rated 2 out of 5 stars
Display Starting to Fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product operates well, but display is starting to fail after only 2 years. Of course past 1 year warranty, and part is expensive to replace.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Hoping it’ll last!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, is the 3rd of this GE series model we’ve had in 13 years, since it’s the only one that fits the area in our kitchen for a microwave oven. We’re hoping that this one lasts a bit longer, but our history with this brand isn’t too good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Perfect Microwave for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely an upgrade from my previous microwave. This microwave is easy to use and works quite well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend






