Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, ease of use, and design of the 1.6 Cu. Ft. Over-the-Range Microwave and Defrost, noting its good functionality and preset buttons. The size and included features also meet customer needs. However, some customers have reported concerns about the button responsiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
A microwave so nice, I bought it twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this microwave enough that I bought it twice, in two different colors - one for one kitchen and one for the other. Of the options available, I feel this is a great choice for virtually any kitchen, and I'd recommend it to anyone looking for an over-the-counter microwave.
I would recommend this to a friend Easy to use and program. Good value for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose to have this installed due to its size and weight. It’s been easy to use and program. One major issue is how dark the control is. I’m rating it fair and would not recommend because of this issue
No, I would not recommend this to a friendgreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looked all around and best buy had best deal by far. installed myself and I love it!
I would recommend this to a friendPerfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely pleased with our purchase. Our old over-the-range microwave died without warning. It was far more expensive than this GE model, and slightly larger, and I didn't want to spend a lot of money on the replacement. This GE fit the bill perfectly. It was easy to install and has worked like a charm.
I would recommend this to a friendGreat MW at great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to operate. Great price. Great product for advertised price. Recommending.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Heappliances - this is Nancy at GE. We are glad to hear you are happy with your new GE microwave and appreciate your recommendation!
- Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gooddddddddddddddddddddddddddddddddddddddddddfdddddddddf
I would recommend this to a friend Cheaply built. Not as good as older models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the same model from 10 years ago. Thought it would be the same or better. Turned out to be cheaper and worse in terms of quality. Also, the bolts are not in the same spots and the mounting plate changed. I thought it was going to be a simple swap, but it required a bit more effort than expected. The touch pad is cheap. Pressing certain buttons make a cheap plastic creaking sound which didnt happen my old unit. The blower unit also makes a high pitch noise that didnt exist on my old microwave. If you're sensitive to noise, you may want look elsewhere. The door is very light and feels cheap. The top edge of my door was grinding against the adjacent edge of the microwave housing or cover. It made a popping sound every time I opened the door. I had to get a screwdriver and hammer to reshape the metal housing to fix the problem. Bad QC by GE. There is only one light bulb instead of two found on older models, so this one is dimmer but still ok. Otherwise, the microwave works fine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear that your microwave is working well and appreciate you taking the time to provide your feedback on the unit. We do take this seriously and will pass your comments about the functionality of your unit to our product team so they may look into this further as we are always looking for ways we can improve moving forward. Dianna@GEAppliances
Excellent product. Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for price; excellent product. Easy to use. Right size. Shortcut keys that are easy to use.
I would recommend this to a friend- Pros mentioned:Overall performance
Very slick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does its job and looks good too. Stainless finish matches other appliances. Performance is fantastic, stronger than its predecessor. Price is right too.
I would recommend this to a friend Great microwave on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bottom of the line microwave. It is very loud when it runs. Also GE used a halogen bulb as the surface light. Why not LED? Great microwave if you are on a budget and don't mind the noise.
I would recommend this to a friendEasy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is perfect or my small kitchen and easy to use!
I would recommend this to a friendNice and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the look! easy to use and super quiet. would recommend!
I would recommend this to a friend- Pros mentioned:Overall performance
Good, works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great.. installation was smooth. Will recommend others
I would recommend this to a friend Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace the one that came with the house. We wanted something powerful enough to cook, filter smells, etc. This does the trick. This isn't a reflection on the product itself, but the installation instructions were a little difficult to follow. It took about 2.5 hours from start to finish.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello SuperFam - this is Nancy at GE. We're glad to hear that your new GE microwave is powerful enough for you to cook and filter the steam and odor. We appreciate your feedback about the installation time. Thank you for choosing GE! We hope you will be able to enjoy your new GE microwave for many years to come!
Super awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Easy to hang and came with plenty of directions and layouts for hanging
I would recommend this to a friendGreat microwave and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave works great and easy to use and has a great design
I would recommend this to a friend- Pros mentioned:Overall performance
GE Microwave thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, solid, and works well. Bought this on sale, and got a great deal.
I would recommend this to a friend Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model for a rental property. Very good product for the cost. Wasn't looking for extra features. Just wanted something that looked good at a good value. Check and check. ...And Best Buy installation guy was even better.
I would recommend this to a friendGood microwave, but could be so much better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave, but with a few minor improvements, it could have been a Great one. First of all, the interior light is totally inadequate. If you are cooking any kind of food that needs observation, forget about being able to SEE it. Also, you cannot see through the window clearly at all. Another problem is that the done signal is very quiet. Some microwaves are too loud, this GE is too quiet unless you are in the kitchen. I like the exterior light and the 2-speed fan a lot. The control panel seems fairly easy to use. For the price I paid, it is a good microwave. I just wish that I COULD SEE MY HOT FOODS COOKING BEFORE THEY WENT OVER THE SIDE OF THE BOWLS. It is too bad because then it would have been an excellent product and a great value
I would recommend this to a friend- Pros mentioned:Overall performance
Great microwave and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase a replacement microwave that I have had for 19 hard years. This was a direct replacement and same brand so it made it very easy to decide plus Best Buy was cheaper than all the other box stores. The microwave works great and I do recommend to have a friend or at least a second person to help make the install quick and easy.
I would recommend this to a friend