Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- |
- SKU:
- 4916912
Customer reviews
Rating 4.4 out of 5 stars with 8650 reviews
(8,650 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, ease of use, and design of the 1.6 Cu. Ft. Over-the-Range Microwave and Defrost, noting its good functionality and preset buttons. The size and included features also meet customer needs. However, some customers have reported concerns about the button responsiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Awesome customer service. We appreciated the follow up calls for delivery time because of our 2 dogs.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
good size and good looking microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are super happy with this microwave. We installed it ourselves, and it was moderately difficult. The hardest part was marking the drill holes with the template. I had to cut the edges off the template to make it more accurate lining it up against the bottom of the cabinet to drill holes. We also had to take out the fan unit and put it back into the cabinet facing forward to vent it forward through the carbon filter. It comes in the box ready for venting up into a duct, but we don't have a duct. It was really hard to remove the plastic piece at the front and install the carbon filter. I can't imagine how I'll do that again to replace the filter with it up on the wall. Otherwise it works great and looks really good.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working without any issue. Easy installation.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
MICROWAVE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FIR PERFECTLY IN MY KITCHEN AND MATCHED EVERYTHING IN IT
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very Quiet Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is VERY quiet! I bought this as a gift for my parents and after my husband installed it and it was turned on, we all couldn't believe how quiet it was compared to their old one. They love it and are very happy with it!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Heat tea with me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new microwave that would fit over my cooktop. I wanted the latest version of what I had. The installers did a great job taking out the old one and putting in the new one. What I noticed right away was that the door opened so easily. I make pots of tea the old fashioned way. But the next day I reheat my tea in the microwave. I want this microwave to last a long time
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Quitest otr microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I searched and searched for the quietest over the range microwave. This is definitely quieter.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 4 out of 5 stars
Good not Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice. It has most of the features I wanted but missed a few. The door, at times, doesn't close all the way. But I would repurchase it if I had to.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are glad it is working well for you, but sorry to hear you are having issues with the door. Please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We are happy to hear you would purchase this again. If you have questions in the future, please let us know. We are happy to help! Joyce@GEA
Rated 5 out of 5 stars
Mico Wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and installation included in price. Geek squad did a outstanding job on the installation.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Over-the-range Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like it was designed for. Very easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent replacement for my old microwave; it's nice looking and easy to mount.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
very nice microwave - love the interior size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave with good interior size and rotation plate that can be kept on or turned OFF if you have a large plate or pan size that is not too large to fit into microwave but too large to rotate. Fits above stove very nicely even though I have an older home.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello man2rock - thank you for taking the time to write a review of your new over-the-range microwave. We're glad you like the features, particularly with the turntable on/off pad. We're glad it fit within your cabinetry space well. Thanks for choosing GE Appliances! NANCYatGEA
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install. It works well, but it could use backlit number display (hard to use when the lights are off in the kitchen.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE makes quality products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE makes quality products. I bought this as a replacement for a similar model I bought 14 years ago. I wish the mounting holes were in the same places, but that's nitpicking. Overall very pleased.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 5 out of 5 stars
Nice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave was easily installed by one of the technicians and works well
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Does its job. Concerns on turntable.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can keep the timer going while heating something - a key feature we wanted. However, the turntable jerks like the motor is severely undersized. I wonder how long this will work until the motor fails or the shaft snaps from the jerking. This is the reason for the reduced stars. Mounting was straightforward enough. The fan is on anytime it is heating. The clock lights are bright, in the blue range - a poor color temperature for sleep if you walk by it at night.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet and powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older over the stove microwave with this one. Fit perfectly, understandable instructions. Has a really nice light with 2 modes, one is nightlight and one is nicely bright for cooking. Very quiet when running.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great microwave with just one issue.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave BUT we bought it again because the first one (Same exact model) kept popping the fuse when you opened the door. Was only 4 years old- bought the same one because the mounting brackets will-of course- be exactly the same so much easier to mount. Everything else on this microwave has been great! Really love the feature of hitting the # and it begins cooking for that length of time - no need to hit Start!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Over-the-Rang -Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like my old one. I'm very happy. I wouldn't change a thing.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised when i had to purchase this for a rental unit. I was expecting to have to pay twice as much to get an over the range unit. It was so easy to install that my tenant dis it themselves. It is up and working great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend





