Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Simple Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just a simple microwave, no convection, nothing real special, handle show finger print for stainless, so far it seems to work well just warming up items.. It looks good except they change the handle look,as I have other GE products that do not match this door handle??? Not much noisier than the average microwave..
I would recommend this to a friendworks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty basic microwave, which is what we wanted. Two speed fan which vents outside for our installation. It works well, but is noisy on the high speed.
I would recommend this to a friendHeat waves
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far, it heats instantly. Wife approved, as she likes dinner cooked instantly!
I would recommend this to a friendLooks and works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would have been perfect if the door had a tighter opening angle. Had to swap for a zero degree door model.
I would recommend this to a friendFlickering control panel
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed 7/2022, as of 11/23, the clock and all other settings flicker constantly. I guess thats wht they only give a one year warranty!! I would think this should last more than 16 months!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Simple, Clean, Statement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great compliment to the range!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and useful . At home we use it everyday.
I would recommend this to a friend New microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Happy with it! Hoped it would work with old one’s space but needed to make some adjustments.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. My old one blew up right before Christmas and this is the one I liked most that was available for pickup right away. It has been a very good microwave so far. It has a bunch of room inside of it and a lot of functions for cooking.
I would recommend this to a friendWe love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the space in this microwave--the turntable is bigger than our last one. It looks beautiful above our stove. I do wish the number panel had some lighting on it; we have to use a flashlight or turn on all the room lights to see it at night
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommended this appliance to anyone
I would recommend this to a friend - Pros mentioned:Price
GE makes a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is an excellent product and a good price.
I would recommend this to a friend Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave so far. Buttons require a bit more pressure then what I'm used to
I would recommend this to a friendFirst one lasted 18 Months……..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first exact same model lasted 18 months. There was a short in the electronics that would make it periodically shut on and off. It’s got a decent aesthetic look to it but the build quality is far from being good. I tried it a second time around so far it’s lasted three months. Only reason why I bought it again is because I didn’t feel like changing out the plate on the back. Sad that companies don’t warranty their products for longer than you get them out the door anymore. I’d say purchased this at your own risk.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We sorry to hear about the experience you had with your first unit. Thanks for taking the time to share your feedback. We appreciate you choosing GE Appliances for your home again.
Bravo for cooking quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is super sleek, cooks fast and serves foods extra hot! A bit on the noisy side but quieter than the last GE model. Thumbs up!! We got this on sale and picked it up so we save the delivery charge and the installation fee!! Thanks again.
I would recommend this to a friendGE Microwave Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a similar model that died due to a power surge. Althought stated as same size and wattage, the new one heats faster but seems a bit smaller with smaller turn table. This is not a problem for us. Like Express start.
I would recommend this to a friend- Pros mentioned:Overall performance
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Love having a microwave that hangs. Works great.
I would recommend this to a friend Over the range microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave transaction went smoothly. Paid online and picked up at store within the hour. Perfect fit and attractive display.
I would recommend this to a friend- Cons mentioned:Keypad
No Keypad Backlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operating this GE microwave is similar to my old replaced GE micowave. However, the major drawback is that it doesn't have a backlighted keypad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to share your valuable perspective on your GE microwave. We strive to provide the best possible products for you and your family and information like you've provided today will assist us in doing that. You are correct that your microwave does not offer backlit controls and we will gladly share your feedback with our product design team. Thank you for trusting us with your cooking needs. Kind regards - Vikki@GEA
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Nice looking, easy to use microwave, good price Cons: Not fingerprint resistant; not as powerful (even on P-10) as my old microwave For the little bit I use a microwave, it's just fine
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you so much for leaving this review. We are really happy to hear that you are satisfied with the appearance, price, and usability of your microwave, but we can definitely understand how your dissatisfaction with the cleanability and performance would be frustrating. We sincerely apologize for the frustration this has caused for you. Looking into it, we do have a few steps that may help you get the use you need out of your microwave. We do have a cleaning guide for the outside of the unit to keep it looking beautiful. For the most part, we recommend using a sudsy cloth on the case and then wiping it thoroughly dry. More information including the cleaning methods for the control panel is available on page 15 of the use and care manual. As for your feedback regarding the performance, please know that we will be passing this along to our product development teams for use moving forward. If you have any additional questions for us in the future, please feel free to message us on social media and a member of our team would be happy to assist you. -Elliot@GEA