Customer Ratings & Reviews

I wanted an over-the-range microwave in white to match the other kitchen applicances. This model had good reviews in a consumer magazine. I shopped three other stores that had this model and your price was the best, especially after a $10.00 rewards coupon.

The best microwave ever! Proven to be the best there is in comparison to Samsung ones

I purchased this to replace my GE microwave (2016 model) but the width was slightly larger than the older model. Hopefully this lasts longer than my previous microwave

Replaced an old 18 year old Kenmore that still worked during kitchen upgrade. Looks great, and has worked fine. Doesn't seem to cook popcorn like the Kenmore did, but that's minor. Great customer service in store and during delivery/installation.

Overall, this is a really nice microwave. My only complaint about it is that we have to firmly press the buttons to select an option, or time.

This microwave is the same model we previously had because of the features we liked including a 30 second display button. Great for coffee. Easy to read display buttons are featured.

This works well looks great. It replaced a 17 year old GE Spacemaker so I hope this one lasts as long

Not easy installation, had to use BestBuy installation service.

This microwave is adequate for our needs but was mainly chosen because it fits the existing space. (It replaces our old GE microwave.) Unfortunately, it doesn't seem as solidly built as our old one which lasted for 13 years.

I really like the over-the-range microwave; however, it was more difficult to install it than advertised. If I had the chance to do it over again, I’d upgrade my purchase to include installation.

This microwave does all of the things a microwave is supposed to do. And it fits over the stove.

This was a great replacement for my microwave that stopped working for no apparent reason. I love the express functions that go up to 5 mins and all the presets.

Wanted to match our GE stainless applicances, and this fit right in. Had it installed for ~week so far, and it’s performed well. Installation guide and templates for drilling to attach to cabinets were off, and had to manually measure.

Thank you, Best Buy. I was recovering from surgery on my elbow and you delivered this to my car and put it in the hatchback.

It's just an O.K. microwave. Leaves some to be desired.

This is our second JVM3160RFSS. The first one died after 4 years - The fuse blew; replacement fuses blew, and then the breaker started tripping. Reading online, there is an issue with the door. With this one, we purchased the 5 year warranty, and now press pause, before opening the door, if the oven is still on. So far so good, after two months. We'll see what happens...

This was the easiest appliance purchase I’ve ever made! Jim was extremely knowledgeable and helpful!

Works great! Fan is loud, but I rarely need it. Cooks popcorn great! My old countertop microwave would burn it before it was all popped. Auto defrost is a bit strong, tends to "cook" the food a bit.

I love my new microwave. The lighted features are bright and easy to read. I don't understand why the handle is not one smooth piece. The seem in the handle is going to be hard to keep clean.

Bought this new microwave to replace 14 yr old model. It heats food thoroughly and does what's expected.