Customer Ratings & Reviews

Talk disappointed with this product with everything that's going on stores not being able to keep up with the demand. Or microwave broke down so I had to buy a new one. My appliances are black so I had to get a black microwave, only it had to be ordered. So we had to wait a few days for it to come in. Now Best Buy is pretty much closed and you have to do your business in the parking lot. Well we're finally made it home and the microwave has a charcoal filter that is not already installed. The instructions show you remove 2 screws and remove a cover then you can install the filter. Well the cover does not come off, now you don't want to break it. I went online and watched a video from GE where it shows how to do it, and same thing it shows you remove 2 screws and the cover easily comes off. On the one I got it does not. The cover looks nothing like the one they show on the video and it's supposed to be the model I bought. Why would they not have the filter already installed??? With the easy things are right now with the virus making the stores close. I can't just go back and get another one.

Bought even to replace 20 year old GE microwave. Fit nicely although they changed the wall bracket for no good reason so had to drill more holes. Oven works fine.

Perfect replacement for our 20 year old microwave. The same brand just different model and dimension. Thanks to the great customer service that help me choose the right one.

unit is looking good in my kitchen really like that vents do not show also like the larger turntable and the fact that unit is quicker then my old one.

Sales reps at store were very easy to deal with when we came into the store looking for the microwave. They understood what we were looking for and quickly got us to the item we needed.

GE is always a great brand but this was such a great purchase. It was so cost efficient and with my total tech support membership I was even able to have them come install it which was the best part!

Good Service - employee was extremely helpful - also helped recover gift card from prior purchase.

I returned the item because the salesperson on the floor gave me misinformation. He gave me a very different price for installation than what I was told when I called to schedule the installation. I did not have the item delivered to save on the delivery fee, but then found out even though I didn't have it delivered, if I wanted it installed, I still have to pay the delivery fee. This was not told to me when I purchased the item. So, I decided to bit the bullet and go ahead and pay the fee, but then I was told I would not know the delivery day until the day before the delivery, and I would not be told the time window of the delivery until the day of the delivery. With my job, that was not possible, so I returned the item and purchased it elsewhere where I was able to schedule the delivery (no charge) and installation well in advance. Because I returned the item, I cannot comment on the performance of the item. I'll review the microwave on the site of the place I purchased it from.

Had to have a service call for noisy turntable motor.

Basic microwave. Does seem a little lower quality, but so far works. Wouldn't expect it to last as long as previous GE microwave we owned.

Not good at even circulating air. But otherwise, it’s an ok microwave. It does what we want, and looks clean!

Works well so far. Makers should not change the dimensions too often. It is getting difficult for the installers to make more holes to install

For the price it is a very good appliance. Looks good and overall the build quality seems very good. Takes some getting used to the quick settings, especially coming from one that didn't have them. Pleased with purchase

Overall this is a solid microwave. My only issue was the side of the unit was slightly damaged and I didn't notice until I installed it. That's more of a best buy issue then a GE issue. The product itself was just what I needed at a good price

We love this microwave. It is very sturdy. The door is firm when closing. Very impressed with GE.

Solid machine, but the power level doesn’t seem to match the advertised wattage. Older unit was rated lower but seemed to cook faster. Eh who knows.

Had the best price all around for the same product. I knew what I was looking for when I went into the store...quick in and quick out.

I installed it in 15 minutes and heats up food really quick.

This product is awesome. I highly recomend this product.

This looks so nice over my range! It's very easy to clean - I use wet paper towel and then dry with a dry paper towel. No nearly as loud as my old Microwave.