Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- |
- SKU:
- 4916912
Customer reviews
Rating 4.4 out of 5 stars with 8650 reviews
(8,650 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent upgrade to replace older microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old microwave finally gave out. We found that is the upgrade on that same model. Very similar all around with nice upgrades on the control panel.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a GE before and loved it. This model is slightly different, but works as well. Like that it doesn't have vent in the front to clean.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only downside is the color of the numbers at night. They are hard to read in low lighting. Otherwise this was a great purchase!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Works as expected. This is my 2nd one of this model. I bought both for an upgrade to home expecting to sell.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good purchase for the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks nice. Would be nice if the buttons light up so you can use without the light on. I don't think any do thou!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price and service and installation by Best Buy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some issue removing front grill to install charcoal filter. otherwise all good. Called the number provided but, they were no help.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install—the pattern given to measure holes for installation was not try to where it needed to be
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Great microwave for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this microwave..... But I really wish the ready food didn't constantly beep. Once is sufficient
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, I would buy this product again from Best Buy as well as other products. Love the customer service,
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great fit for our kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but has some issues with the filter size. They fall out when the door is slammed shut. A little it of thermal tape will do the trick.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Solid Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement for my previous microwave and this fit the bill. Nice appearance and functionality. Low relative cost.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend Rated 1 out of 5 stars
Have them open the box to see what you are buying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible microwave. The display model we looked at in the store is different from the one they gave us. We went through ten different microwaves looking for DUAL FLOODLIGHTS over the range and found a display unit with this feature. We told the salesman, "This is the one we want, right here." He went back to the stockroom and got one in a box and we got it home, got it installed, plugged it in and turned on the range lights only to find there is ONLY ONE FLOOD LIGHT. The ONE FLOOD LIGHT is dimmer than the nightlight I have in the bathroom. You cannot just change the bulb because it is a special "bi-pin halogen lamp" which mounts sideways in the socket so there is NOTHING to replace it. We called the Best Buy store and they explained the one we got in the box is the CURRENT MODEL of the store display. The Store Display is no longer available and they one they gave us is its "replacement". I am so unhappy. Couple more things. The keypad is black with NO BACKLIGHTING meaning you cannot see the numbers on the keypad without a flashlight in our kitchen during evening or morning hours. The steel used for the case is so flimsy (compared to our old unit) when we mounted it and screwed down the two holes in the front (A and B on the diagram) the center of the microwave sheet metal droops leaving a small gap between the stove and the cabinet it is mounted to. The "fan" is SUPER NOISY so you can hardly hear yourself think while using the microwave. To have a coffee in the middle of the night one must get a flashlight to look at the keypad and then worry about waking the house up because of the noise from the fan. SO unhappy. Wish we could take it back but we threw out the box and packing materials and it was so much trouble we just threw up our hands. Will NEVER buy another one from GE or Best Buy.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with the design of your microwave's cooktop lights and control panel. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Rated 5 out of 5 stars
Excellent microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! This is the replacement model for our original one which lasted 18 years! Highly recommend!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
Nice product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they had not changed the bracket format from the older version that I replaced. Waste of time to replace the bracket mount for the same oven.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 4 out of 5 stars
simple functions that gets the job down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use our microwave for cooking, basically heating things up. So the simple functions and easy to use buttons works great for us.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, works super well and cooks great!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works Fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but there’s an odd noise during operation. The vent fan is quieter than my old model, still GE.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old microwave and this one really heats food more evenly.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friendRated 5 out of 5 stars
Fit perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old microwave stopped heating. Bought this one, it fit right back in the above the oven. Didn't have to alter anything. Works great.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black
I would recommend this to a friend





