Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Reliable Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave, doesn't have all the bells and whistles, just does what it's supposed to. Not hard to install.
I would recommend this to a friendMicrowave Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The insulation for our microwave went great..the microwave works perfectly in our kitchen
I would recommend this to a friendLooks Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It heats up the food very well. I should of checked for a cover before purchase. Overall though good quality for the price.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ge microwave I had the same model but it was purchased 7 years ago and the new is almost exactly the same but with all the newest upgrades
I would recommend this to a friendSimply replaces my old model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old model did nothing fancy, like convection (what's that?). It just warmed plates, drinks, food, ready cooked food from the grocery store. Not complicated.
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was in stock and able to have it installed in a couple of days where another company was talking 4 to 5 days and we needed it asap
I would recommend this to a friendMesh Filter keeps falling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except the filter keeps falling down everytime u open the microwave.
I would recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the appliance. It works great and matches the stove below.
I would recommend this to a friendJoes microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome functional and dependable and sturdy and safe
I would recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Preset functions are great. Love the wattage. Quick cooking. Replacement for broken one...got same model & color. Price is great for how well it does.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, no complaints about the microwave itself. It’s a little difficult to install, would suggest at least two people
I would recommend this to a friendGreat so far...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model to replace a similar GE microwave that lasted about 5 years. We have had it for a month now and no issues so far.
I would recommend this to a friendNice Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Features, quiet operation. Capacity is more than adequate
I would recommend this to a friendWorks fine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 9-year-old microwave stopped working. I replaced it with this one which is very similar to what I had before.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave and it is amazing. I had another one in my kitchen but this one heat up your food very fast.
I would recommend this to a friendIt's ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more reduced from the exact same name and model I am replacing. Exact yet feels much more like it's built with lower cost materials. Very basic, and works though for the cost nowadays.
No, I would not recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and heats up food fast! We got this one to replace the original one we had.
I would recommend this to a friendgood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same model before lasted 6ish years of heavy use. so decided to give GE a another go. if it lasts 6 years will be happy with it.
I would recommend this to a friendDefective right out of the box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On paper, this is a great Microwave. In reality GE quality and customer service is HORRIBLE. Our GE microwave was dead on arrival (DOA) right out of the box and GE wouldn't exchange it for a new one. So we had to wait SIX WEEKS for a replacement control board and two visits from a service tech to fix it. Once it was diagnosed, I searched Google for "control board failure GE Microwave" and the search was littered with people who had the identical issue. GE customer relations was abysmal, apathetic and SLOW. I will NEVER purchase another GE product. I will however purchase again from Best Buy. They were helpful and supportive in getting the defective unit serviced.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit has not been working properly and can understand your frustration. We would like to get more specific information if you could please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GE Appliances
Good but clock is hard to read and door latch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clock is hard to read and door latch sounds like something is loose.
No, I would not recommend this to a friend