Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Replaced a whirlpool that only lasted me about 18 months
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there! We really appreciate you taking the time to reach out to us about your microwave. We're so glad that you have been enjoying it. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
The Perfect Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we need with easy to follow panel guide. The perfect microwave for our kitchen!
I would recommend this to a friendVery Good microwave for the money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service at this best buy.We love our microwave, It is very functional matches my kitchen perfectly.
I would recommend this to a friendGreat installation/delivery folks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After some issues with arranging the delivery/installation date everything was great!
I would recommend this to a friendMicrowave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent space saving over the range microwave. Works well and is energy efficient.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA
Replacement. Hope it lasts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy replacement; the last model only Lasted 5 years. Hoping this one goes much longer.
I would recommend this to a friendRudy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed myself!! Works fine and looks very nice. It was a replacement for older GE.
I would recommend this to a friend- Pros mentioned:Overall performance
Didn't last more than a yr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave 14 months ago & now it doesn't have any power at all. We replaced the thermal fuse which should have been the problem & it didn't work. I know it was inexpensive as microwaves go but I expected to get more than a year out of it. I haven't checked yet but I'm sure a service call to diagnosis the problem will start at $75-100 which means I have to spend the money to buy yet another NOT GE microwave. Buyer beware you get what you pay for! Expected Better GE!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Valued Customer - thank you for providing a review of your over-the-range microwave. We're sorry to hear it is no longer working properly. If the unit was only 14 months old, we recommend emailing the details to us using our Contact Us link on our website. We may be able to offer additional trouble-shooting tips. Thanks for providing your feedback! NANCYatGEA
My new microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good working microwave. I have had no issues with it at this time
I would recommend this to a friendDoes everything we need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 9 year old GE over the range Microwave died. We replaced it with the new model. It meets all our needs.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, got it during the deal. Good choice of pre programmed options!
I would recommend this to a friendGood for cooking but horrible venting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a deal and it looks great and cooks well the lights are nice underneath but my goodness it has such horrible suction. I had the best buy team install it so the fan is the right way. Looking into it I found the design inside makes it loose suction even though it has a powerful fan. Wish I could fix this somehow.
No, I would not recommend this to a friendOver the stove Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, kind of a pain to install but after all was said and done love the microwave.
I would recommend this to a friendInstalation instructions not very clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave seems to work very. I have installed 2 other over the stove microwaves, and I had difficulty with this one.
I would recommend this to a friendGood for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... works just fine... it is a Bitcoin heavy as it took 2 guys to install.
I would recommend this to a friendgreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.functions properly, door easier to open and close vs. older model
I would recommend this to a friendGE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave went out within the first year, warranty repair performed. A little over a year the digital portion began to flash randomly, then the buttons stopped working.
No, I would not recommend this to a friendWorks well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd GE microwave I have purchased. The first one lasted 20 years and was still working when it was removed. The 2nd one only lasted 3 years and quit, so I am hoping this one lasts longer. The quality is not like they used to be but I guess that goes for all the products.
I would recommend this to a friendkitchen applianse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for our needs, in our kitchen, and looks good
I would recommend this to a friend- Cons mentioned:Control panel
The vent fan is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is not easy to read. The vent fan is weak as well.
No, I would not recommend this to a friend