Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, clear instructions. Design feels a little outdated tho. As a whole its a great buy
I would recommend this to a friendPiece of junk. Do not buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in November 2024, already not working!!! Will not heat anything. My last GE microwave lasted 20 years! Come on GE, make something of quality again!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your loyalty to our brand, and we'd like to assist with the issue you're having with your microwave not heating. We recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. Information about what to try when the microwave is running but not heating is available in an article on our GE Appliances website titled "Microwave - Runs But Does Not Heat"; that can be viewed when you look up the title and click the 'Support' tab. Troubleshooting is also available on page 18 of the manual, which can be viewed on our GE Appliances website when you look up the model number, go to the product's page and view the 'Owner Support' section. If you aren't able to solve the issue with troubleshooting, our Bodewell service team is available at 1-833-426-3393, Monday – Friday, 8AM – 8PM ET. A technician would be glad to examine the microwave for any issues.
Everything we expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and neat. Crew was informative and pleasant. Would buy again from Best Buy.
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful microwave looks great and does the required function.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the 5-star review! We're thrilled to hear that you're enjoying your new microwave and are confident it will give you great service in the years to come! Thanks so much for making GE Appliances a part of your home! We're wishing you all the best. - Sharon@GEA
Nice features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is proficient and efficient. It looks great in my kitchen too.
I would recommend this to a friendThis is a good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this unit. No complaints whatsoever. We use it all the time.
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy! If you don’t need all the bells and whistles this is for you!!
I would recommend this to a friendMy second - I trust GE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure, anything can go bad and need replacing, but GE has a good record - so says my favorite repair man.
I would recommend this to a friendFeels cheap, but does the job.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels cheap and is rather loud, but it works like a microwave should.
No, I would not recommend this to a friend- Cons mentioned:Keypad
Nah. Spend more for a better model.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but hate that fingerprints get everywhere. Soooo annoying. Keypad doesn’t light up at night so that’s also inconvenient. Would not purchase again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're sorry your microwave is tracking fingerprints and that the keypad doesn't light up at night. We can understand why this would get annoying for you, so we'll be sure to take your comments into consideration for future reference. We're wishing you the best and appreciate the honest feedback. - Guy@GEA
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this microwave. Really like the feature that allows the turntable to be turned off.
I would recommend this to a friendstylish, great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery on time and done professionally. Have only used for 1 week so far. so far, so good.
I would recommend this to a friendGood unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well enough, it's easy to clean. The big issue is the display is cheap and it flickers. Kind of irritating.
I would recommend this to a friendSatisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks good heats up good.well satisfied with lg products
I would recommend this to a friendGreat microwave for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install even for a beginner, works great super quiet compared to my old one...
I would recommend this to a friendproperty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice In the kitchen and was affordable for our rental as we’ve replaced all the appliances.
I would recommend this to a friendSeems decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Quiet. Large capacity. Nice lighting over my stove.
I would recommend this to a friendDecent microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Sometimes the steam seeps through and the surface light can overheat, so be careful. It's not the same quality as my old GE microwave.
I would recommend this to a friendGood basic microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good....does all the basic cooking ....very satisfied
I would recommend this to a friendWouldnt buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes out after a year, ge parts are as expensive as just buying a new one.
No, I would not recommend this to a friend