Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Microwave is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a bit of a pain, and the instructions weren't clear. But other than that, I enjoy the microwave.
I would recommend this to a friendOTC GE micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s no additional settings for individual food ie snacks etc
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Otcmicro123 - Thank you for taking the time to review your microwave. We are happy you chose GE Appliances and that you are enjoying the unit. While this unit does not have all of the sensor settings some other models of ours may have, it does offer specific options for beverages, potatoes, and popcorn. Please let us know if you have any questions. - John@GEAppliances
Great stainless value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great stainless option we needed for a rental.
I would recommend this to a friendAngel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.im happy with my purchase at best buy and I love the customer service
I would recommend this to a friendNice product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Just exactly what I ordered!! Super fast delivery too!
I would recommend this to a friendOver the range mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Would have liked the right side panel to be illuminated. Otherwise. Great buy
I would recommend this to a friendReplaced old one exactly only improved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great installation crew. Haul away feature very efficient! Overall great experience
I would recommend this to a friendGE Profile Over Range Microwave - NOT A GOOD BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It began making noises with only occasional use over a two-week period. We have an appointment with Best Buy for a tech to come out and review in March. We have not even owned this microwave for 30 days and already it has been out of service for more than one week and will remain out of order until the appointment and perhaps longer if it requires parts or replacement. So, GE products probably not the best choice at this time. If you are looking to make a purchase stay away from GE and look to another company. Obviously, the quality control on their products has failed. I should mention in the past I have purchased GE Profile kitchen stove, microwave, and dishwashers. They usually perform well for at least 6 years. Not this time around, so I am looking to other manufacturers for my kitchen remodel. No more GE products for me.
No, I would not recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for a downstairs bar area. We use the heck out of it and it works great.
I would recommend this to a friend- Pros mentioned:Overall performance
Second GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance. Cannot program auto on light like you could in prior models, which is a negative.
I would recommend this to a friend easy replacement install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really requires 2 to install because it is awkward & relatively heavy.
I would recommend this to a friendWide microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very wide from inside which I can warm big meals in one time
I would recommend this to a friendSTOPPED HEATING AFTER ONE YEAR
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, this microwaved last only one year and one day to the date of purchase for us and then completely stopped heating. The microwave turned on, but it did not heat. It would have been $114 for the GE appliance repairman to come out for an estimate (and appt times were over a week out) and then plus the added cost of the parts and labor to fix it. It wasn't worth it. We took a total LOSS purchasing this microwave. We ended up buying a brand new one (not GE) because it would have been cheaper and faster.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, delivery and installation went as scheduled! Happy customer
I would recommend this to a friendprobably best quality/price micro out there
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality microwave, if u like it just get it you wont regret it
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is just as described Of course holes didn’t line up with microwave that was there before
I would recommend this to a friendStainless microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to replace a broken microwave I chose exactly the same one only nine years later .
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to operate, and always attained the desired heat while using.
I would recommend this to a friendIt works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well like a microwave should work. It warms things rapidly and evenly.
I would recommend this to a friendWorks good, looks good, priced good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rearrange the key pad if I worked in design. But will have to get used to the layout as is : )
I would recommend this to a friend