Customer Ratings & Reviews
- Model:
- JVM3162DJWW
- SKU:
- 4916912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the product's strong overall performance, ease of use, and competitive price. Many also value its convenient size, simple installation, and low noise level, along with its functional design. However, some customers have noted issues with the door, particularly scratches, and difficulties with the control panel, display, and keypad.
This summary was generated by AI based on customer reviews.
Extremely Loud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works however, the exhaust fan comes on EVERY time you run the microwave. Extremely LOUD and annoying.
No, I would not recommend this to a friendOK Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front panel is to dark can't read the bottoms and it would be better if they brighter or backlit, Other than that it dose a good job for the money good value.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello rbincc, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and design of your microwave's keypad. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
- Pros mentioned:Ease of use
The perfect microwave for us.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is easy to operate, super simple. No thinking required. And it does the job.
I would recommend this to a friend GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are much easier to see & use, Door window allows clear vision of inside. Hope it lasts longer then my last higher rated one.
I would recommend this to a friendGet the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you get the warranty. Mine conked out right before 3 years. Luckily I got the 3 year warranty and Best Buy replaced it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for sharing your feedback. We hate to hear that your microwave went out after a few years. This isn't something we would expect and apologize for any inconvenience this may have caused. Although we don't anticipate that you'll have any issues with the replacement, let us know if any questions or concerns come up. All the best! -Mikayla@GEA
- Pros mentioned:Ease of use
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Instructions easy to read. Color black matched great!
I would recommend this to a friend - Cons mentioned:Display
Display started flashing & loud exhaust fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display started flashing 10 months after purchase but before that we noticed how flipping loud the exhaust fan is and it comes on automatically when ever you use the oven.
No, I would not recommend this to a friend Very poor design on mount brackets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design on mount brackets on the microwave, if not careful the screw plugs fall in the microwave. Otherwise it is a great products.
I would recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Very stylish design, looks great in my updated kitchen
I would recommend this to a friendGE Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything except the overhead light pn the stove. It should have more than one lightbulb.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your honest feedback with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the qualities of this microwave that did not meet your expectations. Please know that we will be sharing this information with our product team. If you ever need assistance, please reach out to us! All the best – Matthew@GEA
- Pros mentioned:Overall performance
Good microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It preforms as advertised, just have to remember the reheat sequence.
I would recommend this to a friend GE Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been fine for an open box buy! However, they did not include the mounting bracket but luckily was able to use the old bracket!
I would recommend this to a friendCheck for Health Hazard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radiation leak concern. Need Testing with a Device
No, I would not recommend this to a friendNoisy microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works OK, but is noisy. My old GE microwave was quieter. Got a repairman in to fix it from GE and was told that it was just the way it was made. He couldn’t fix it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Nice Simple Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE microwave is similar to the initial one in the house. Works well and is not overly complicated. Does the job well for the price paid.
I would recommend this to a friend Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent mid priced microwave. You need two people to install as I had my neighbor help me. If you don't know what you're doing, have a pro install this item (over the range microwave)
I would recommend this to a friendIt was in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought GE appliances for many years. Unfortunately they are NOT getting better. This is passable, the only real factor was availability. Q: “How’s the new microwave?” A: “Well, it was in stock.” It works, it’s louder than the old one, it’s decent. Next time I have to buy one, hopefully there are more to choose from.
No, I would not recommend this to a friendMicrowave oven
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but at times it doesn’t seem to heat evenly
I would recommend this to a friendowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it make a bumping sound when on ????????????????????
No, I would not recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too sure about the sound it is making when running. Too much steam on the glass door.
No, I would not recommend this to a friend