Customer Ratings & Reviews

Nice quality, easy to install and works well! Matched other appliances perfectly.

Found this microwave on-line; we were looking for one most similar to our previous one that lasted for 15 years. This was the closest - ordered on-line and pick up was ready within a couple of hours or less. A tiny bit of confusion on pick-up but it was very busy .... everyone was very nice and quickly teamed up to resolve (within a couple of minutes) all customer service folks are very helpful and professional at the Montgomeryville location. I've made purchases here before and am always pleased at the level of service provided as well as knowledge base regarding products. I love my new microwave; install was a little challenging but mostly because of the age of the people installing...hahaha... it ultimately installed nicely and instructions are very clear - if you're wearing your reading glasses!! I would always recommend the GE brand, as we have had great success with this brand and I would always recommend the Best Buy Store at Montgomeryville as well!!

It is attractive and matches my other GE appliances. It has an improved handle that is more secure than earlier version.

A Consumer reports recommended buy. The only other microwaves that were recommended were in the $400+ range. Best buy had this model for $50 less than other stores! Smoking deal. The instructions for installing with a ducted vent said to remove the exhaust fan assembly and rotate it as the microwave ships configured for the recirculating exhaust option. This was incorrect. The microwave was configured for the up-vented option. Clipping the corners of the back-flow damper solved some rattling noises...Glad I checked this before it was all installed...

The microwave is exactly what I wanted. But the best part of this purchase was how smoothly the online purchase and pick-up was. Easy as pie and I bet I wasn’t in the pickup space any more that two minutes. Well done, Best Buy.

Very knowledgeable, we got some hiccup but they handled professionally even though it took some time. Geek squad is good

Price is right, gets the job done, I use it for basic reheat, and defrost

Very satisfied .. very professional and efficient!

It was very quick to set up! It's simple and easy to use.

Unless I misplaced it, I don't seem to have the operating manual for the microwave. I would have given five stars otherwise. The microwave works well and looks good and I appreciated the efficiency of picking it up after I purchased it online.

Because of the price, I thought we were going to get a cheap and useless microwave. The only thing it had going for it is was its brand name. We've installed it and have to say that it was a great buy!!!

Microwave was affordable, it works great (for the month I've owned it), and it was easy to mount above my stove. Home depot charged a fee to order the microwave online but best buy did not charge extra fees.

i am very pleased with my microwave. i love the sleek look, it cleans easily and works perfectly. Also, i was especially happy with the best buy installers. They were respectful, and kind and fast cleaned up their mess. I am a new fan of best buy.

This was a replacement of same model which died on me after 7 years. I wanted the same model as it was fabulous. I worried that newer construction would not be as good as original but appliance is perfect. Thank you.

Our new GE microwave is exactly what we were looking for. We have had it only a few weeks but so far, so good. It looks great and fit perfectly. Size specifications are accurate, controls are easy to use.

Pretty easy to install with 2 people. Directions were clear. Microwave function wee

We purchased this microwave yesterdayoh, because we had been having success with our GE microwave from 2006 thru 2020. Then it stopped working. I would absolutely recommend paying Best Buy to install this microwave. OUR CONTRACTOR SPENT 7 HOURS ON install & cleanup. The directions were long and endless. Many were not clear. Best Buy told me that someone would come with a jack and jack it up on my stove top. My stove top is made of glass , so there was no way we could allow that. ALSO they would make us wait 3 weeks for install. We were able to stack pieces of wood on cushions on the stove top. Unfortunately GE attached the brackets to the back of the microwave and there was no big sign on the microwave stating that we should REMOVE them with a screwdriver prior to installing, THIS COULD be easily added by GE. Luckily we watched videos online and realized we had to remove those brackets FROM BACK IF MICROWAVE and were able to use the old GE brackets, but GE changed where the screws that mount from the top would enter, so we needed a drill. NIGHTMARE INSTALL! Microwave working WELL. The light on the unit is brighter and the fan is stronger than on the old one. Would you recommend this to a friend

Easy to install and easy to use. The carousel insures even cooking, and it looks great. One small issue with the directions is that they say that the default is set to vent inside; however, it is actually set to vent upward. I didn't realize this until the air was venting into the cupboard above the stove. So, had to un-install, re-route the air flow (via the directions), and then re-install. Also, had to go online to find a charcoal vent filter as it does not come with one.

I need to replace an older GE Model. This one fit perfectly in the same space and has been working great.

Product was perfect for our condo but the process to pick up the microwave was terrible…. Terrible communication skills so I had to travel 20 miles to Sandy to pick it up since the one I bought and reserved for me was from SLC location five miles away and was sold before I could pick it up