Customer Ratings & Reviews

I threw out a 30-year old microwave that worked great, just because I wanted stainless steel vs white appliances... Before choosing one, I checked Consumer Reports, and bought the (this) best rated microwave by GE, which was also on sale at Best Buy. It worked for 1-year, and then it started tripping the breaker. When I turned the breaker back on I could use the light, exhaust fan, and clock, but not the microwave. I had an Electrician change the breaker, but it still kept tripping it. He tried plugging it into a different outlet/breaker, and it tripped that one too...so it was clear that the microwave was the problem. While conducting these tests, the microwave then turned off completely, died. I called Best Buy, but they said the 1-year manufacturer warranty has expired, so they can't help. Seems like it was made to only last 1-year... They offered a Technician to come out for $99 p/visit. REALLY?!? This is the WORST microwave oven I've ever had. GE should be ashamed. My husband reminds me daily how I threw out a good old appliance to purchase a crappy new one. I will never hear the end of it...and now I have no microwave. I'm so upset!!!

Basic, functional microwave. Fair price..Simple features.

The microwave has a stove vent and fit into the space we had, measurements were true as stated. It was fairly easy to install but the instructions were a little confusing the way they were written.

Works great & looks great. For only 1000w it makes our food really hot.

I replaced an older model of this microwave, having no problems with older model. Biggest problem is (although manual claims you can) I cannot see inside microwave when food is cooking. I wouldn't know if food boiled over etc... Is this normal for this model. Not a problem with older model.

Fit perfectly, works well, and the vents work well too. Had to replace the mounting bracket from the previous microwave but it wasn't too difficult.

This was a nice microwave until it wasn't. It seems like the control panel is going out. You press a button and it doesn't work. You can close the door after cooking and it keeps cooking. Press the 1 and it does not come on. This is only 2 years old. I will now have to go buy another microwave but it will not be a GE.

I had a challenging installation, in part because of my 15 inch deep upper cabinets. If you have 15 inch deep cabinets, you'll need a "bump out kit" rather than the standard mounting plate. For some reason this kit seemed to cause us trouble. Specifically, it seemed to make the microwave not level front to back. The instructions don't mention this. Also, if you are installing this for re-circulating, you need to swap the direction of the fan. If you are planning to have it installed, then these things are probably not important, but for the DIY installer, it is challenging.

Perfect space saver and great price! Has all the functionalities.

I bought this microwave open box, rated "excellent" (which is described as, "Works and looks like new. Includes all parts and accessories. Packaging may vary or be absent.") At the store, we plugged it in and confirmed it powered on -- so I figured the "excellent" label was accurate. Unfortunately, once I got it home, I discovered the microwave was missing its mounting bracket and bolts. I called Best Buy and they said they were unable to locate these missing parts and all they could do was refund ~$17, the equivalent of the price difference between an "excellent" open box product and "good". I considered returning it, but figured it was worth spending that money to get the missing piece from GE. Fast forward a week of waiting for the piece to arrive, and I was able (after almost two hours of work) to get the microwave mounted on our wall. Only issue -- it doesn't heat food. I called GE and they sent a repairperson (under warranty), and we're now waiting for a backordered part to arrive...but I'm very disappointed that a product sold to me as "excellent" working order has been anything but.

I bought this model in July 2016. It is now Oct 2018 and it no longer works. About a week ago it tripped the breaker. After reseting the breaker and testing a few times and trying it plugged into a different outlet on a different breaker (which resulted in tripping the breaker again), there was a spark in the unit itself and now it is totally dead (before, once the breaker was reset, the clock and lights worked; the breaker tripped when the unit itself was turned on to heat something up. now, it is dead, no clock no nothing. obviously some kind of electrical problem internal to the unit. very disappointing. this replaced an older equivalent GE model that lasted 10 years. obviously they are not making them with the same quality as 10 years ago. and of course the warranty is only 1 year which is a joke. if they are only going to be accountable for this operating for 1 year, this should be a lot cheaper. Very disappointing. Piece of crap. And my house is full of GE appliances too. Going to shop around for something else now. Fool me twice shame on me, right?

4.8 stars, really. Overall a great purchase. Works great. Plate rotation is awesome. My only issue is button controls, and the lack of sensitivity. Takes quite a little pressure for buttons.

Installed easily. Runs well, but the display has one flickering character.

Love this microwave! And loved the convenience even more. My microwave went out and it felt amazing to grab a microwave the same day I needed.

Looks great and works great but is a bit loud when operating. It fit perfectly in the old spot where the old one was so I only needed to relocate one hole in the cabinet above it.

I bought this to replace a GE microwave that lasted 12yrs but they no longer make...this one is worse in almost every way..louder..buttons much harder to press...fan is LOUD (but does work well)....since it took forever to get one and I paid for it to be installed I'll keep it but I don't recommend it at all

LIGHT BULBS BURNT OUT FIRST WEEK AND A FEW MORE TIMES NOW !! WENT TO CLEAN FILTER/GREASE SCREEN LITTLE HANDLE PULLED OUT AMAZINGLY EASY THEN SCREEN PULLED COMPLETELY OUT THEN THE RING JUST FELL OUT !!! AND AT A COST OF $57.50 EA. I AM LIKE REALLY? THATS OVER HALF THE COST OF THE WHOLE UNIT :(

Deliver znd install was fantastic. The workers who installed my microwave did a professional job in about 20 min. Made it look simple.

Works great but overall impression is that components are lightweight. Only time will tell if the microwave stands up to daily use.

I bought this microwave to replace the same model that the handle fell off. The main reason I purchased this model was so I wouldn’t have to change the bracket. Ge changed the bracket so an easy 1 hour job turned into a 2 hour hassle needless to say my next microwave won’t be a ge. I also called best buy to see if it was compatible and I was told yes